ITIL Practitioner Certification is the next level of certification after Foundation. It covers the CSI(Continual Service Improvement) for structuring the improvement initiatives. The certification is developed for individuals as well as organizations so that they can gain maximum benefit from the ITIL framework through practical guidance and to increase the value of their business. ITIL Practitioner certification also intends to help IT professionals in adapting the framework for their needs and circumstances. This certification provides a different set of skills which is not available in the other existing certifications.

ITIL Practitioner certification course covers the three key components that are necessary for the success of any improvement initiatives namely organizational change management, communication and measurement, and Metrics. There are 9 guiding principles included in ITIL practitioner certification that can be followed at each step of service delivery. After this certification, practitioners can build their careers as ITSM professionals(ITIL experts).

Service Management Concepts

  • Adopt and adapt

Guiding Principles

  • Understanding the Guiding Principles

CSI Approach

  • CSI approach tools and techniques

Metrics and Measurements

  • Critical Success Factors (CSFs)
  • Key Performance Indicators (KPIs)

Communication Importance and benefits of good communication

  • Communication principles
  • Communication tools and techniques

Organizational Change Management (OCM) Role of OCM

  • OCM tools and techniques
  • Training provided by certified instructors with more than 15+ years of experience
  • CPD(continuing professional development) tools to map out a professional development path
  • Online subscription to ITIL publications and templates to help you quickly get along with your ITIL journey
  • The exam fee is included in the ITIL Practitioner course fee
  • Endorsement of professional qualifications by providing a digital badge aligned to your ITIL Practitioner certificate.
  • Sample papers and mock tests to assess the candidate’s abilities.

ITIL Practitioner certification can be attended by anyone who wishes to incorporate the ITIL framework for service improvement in the organization. It is best suited for

  • IT service manager
  • IT directors
  • Business process owners
  • Business managers
  • Project managers
  • Technical support engineers
  • Service support engineers
  • Aspiring ITSM managers

SimpliAxis brings you the highly beneficial courseware designed by industry experts who are professionally certified. In the online training cum interactive sessions, it ensures that each candidate gets the maximum benefit by clearing all their doubts and making them understand all the concepts in-depth by real-life examples and test case scenarios. With SimpliAxis, candidates can aim to clear the certifications in the first attempt. Some of the reasons why you should choose SimpliAxis are:

  • Training provided by certified trainers with vast experience in ITIL framework
  • The flexibility of choosing your training batch as classes are being conducted weekly as well as monthly.
  • Get all the insights of the ITIL concepts in a simplified manner.
  • In-depth understanding of the concepts with real-life experiences and test case scenarios
  • Support and guidance provided by experts even after completion of training

Our Trainers provide complete freedom to the students, to explore the subject and learn based on real-time examples. Our trainers help the candidates in completing their projects. Candidates are free to ask any questions at any time.

  • More than 15+ Years of Experience.
  • Trained more than 5000+students.
  • Experience in Training Global Students.
  • Strong Theoretical & Practical Knowledge.
  • Certified Professionals with High Grade.
  • Expert level Subject Knowledge and fully up-to-date on real-world industry applications.
  • Trainers have Experienced on multiple real-time projects in their Industries.

Step 1: Register for ITIL Practitioner Course from an Axelos Accredited Training Organization.
Step 2: Attend the ITIL Practitioner Certification Training that typically lasts for 1 and a half days
Step 3: Schedule the exam based on availability
Step 4: If you are studying privately, schedule your exam through PeopleCert
Step 5: Take the exam and clear it with a minimum of 70%
Step 6: Get ITIL Practitioner certification on successfully clearing the exam

What is the ITIL Practitioner certification?

ITIL Practitioner Certification is the second level of the ITIL certifications that provides practical guidance of adopting the ITIL framework to meet the business' objectives. It offers a comprehensive method for Continual Service Improvement (CSI) to deliver quality and value.

What are the prerequisites to attend the ITIL Practitioner certification?

There are no prerequisites for attending the ITIL Practitioner training but in order to appear for the certification, it is necessary to have the ITIL Foundation certification.

What are the benefits of ITIL Practitioner Certification?

The ITIL Practitioner certification complements the knowledge from all other ITIL certifications as it ensures that ITSM is working with the business. Some major benefits of this certification include :

  • The certification helps practitioners to apply and adapt ITIL framework in organizations
  • IT helps in maximizing the benefits of ITIL by leveraging Continual Service Improvement(CSI).
  • It provides practical guidance that makes a considerable difference in efficiency and productivity
  • It enables the practitioners to plan, identify, and support IT-related services in a business environment.
  • It teaches a systematic and professionally valued approach in service management
  • It is a globally recognized certification in service management that helps to build a great career in this field.

After the ITIL Practitioner training within how many days do I need to take the exam?

You can take the exam anytime after completing the training which usually lasts for 1 and a half days.

What is the format of the ITIL Practitioner certification exam?

ITIL Practitioner certification consists of a total of 40 multiple choice questions that need to be completed in a duration of 135 minutes. It is an open book exam and a minimum of 70% is required to clear it. I.e, 28 out of 40 questions need to be correct.

Is the ITIL Practitioner exam fee included in the course fee?

Yes, the exam fee of ITIL Practitioner certification is generally included in the course fee if you attend the training program from an AXELOS ATO(Accredited Training Organization).

How do I attain the ITIL Practitioner course certification?

In order to attain ITIL Practitioner course certification, you can either

  • Complete the training from an AXELOS Accredited Training Organization (ATO) and clear your certification through them, or.
  • Do self-study and then schedule the exam with PeopleCert, ITIL Examination Institute.

How long does the ITIL Practitioner certification be valid?

ITIL Practitioner certification is valid for a lifetime.

How do I renew the ITIL Practitioner certification?

ITIL Practitioner certification does not require any renewal as it is valid for a lifetime.

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FAQ

What is the ITIL Practitioner certification?

ITIL Practitioner Certification is the second level of the ITIL certifications that provides practical guidance of adopting the ITIL framework to meet the business' objectives. It offers a comprehensive method for Continual Service Improvement (CSI) to deliver quality and value.

What are the prerequisites to attend the ITIL Practitioner certification?

There are no prerequisites for attending the ITIL Practitioner training but in order to appear for the certification, it is necessary to have the ITIL Foundation certification.

What are the benefits of ITIL Practitioner Certification?

The ITIL Practitioner certification complements the knowledge from all other ITIL certifications as it ensures that ITSM is working with the business. Some major benefits of this certification include :

  • The certification helps practitioners to apply and adapt ITIL framework in organizations
  • IT helps in maximizing the benefits of ITIL by leveraging Continual Service Improvement(CSI).
  • It provides practical guidance that makes a considerable difference in efficiency and productivity
  • It enables the practitioners to plan, identify, and support IT-related services in a business environment.
  • It teaches a systematic and professionally valued approach in service management
  • It is a globally recognized certification in service management that helps to build a great career in this field.

After the ITIL Practitioner training within how many days do I need to take the exam?

You can take the exam anytime after completing the training which usually lasts for 1 and a half days.

What is the format of the ITIL Practitioner certification exam?

ITIL Practitioner certification consists of a total of 40 multiple choice questions that need to be completed in a duration of 135 minutes. It is an open book exam and a minimum of 70% is required to clear it. I.e, 28 out of 40 questions need to be correct.

Is the ITIL Practitioner exam fee included in the course fee?

Yes, the exam fee of ITIL Practitioner certification is generally included in the course fee if you attend the training program from an AXELOS ATO(Accredited Training Organization).

How do I attain the ITIL Practitioner course certification?

In order to attain ITIL Practitioner course certification, you can either

  • Complete the training from an AXELOS Accredited Training Organization (ATO) and clear your certification through them, or.
  • Do self-study and then schedule the exam with PeopleCert, ITIL Examination Institute.

How long does the ITIL Practitioner certification be valid?

ITIL Practitioner certification is valid for a lifetime.

How do I renew the ITIL Practitioner certification?

ITIL Practitioner certification does not require any renewal as it is valid for a lifetime.