ITIL, PRINCE2 & Agile Trainer and Consultant
4.8
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10K+ Enrolled
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Robert Edward Pinnington is a highly accomplished PRINCE2 and Agile trainer and consultant with over 25 years of international experience in project delivery, service management, and organisational transformation. He specialises in helping enterprises maintain governance, improve service performance, and build resilient delivery ecosystems that produce measurable and sustainable business outcomes.
Throughout his career, Robert has worked with globally recognised organisations such as IKEA, T-Systems, and other leading enterprises, supporting them in designing transformation strategies, maintaining governance frameworks, and developing high-performing teams. His expertise spans ITIL, PRINCE2, and Agile methodologies, enabling him to bridge the gap between strategic ambition and practical execution.
Robert is also a co-author of the ITIL® 4 Service Request Management Practice Guide, reflecting his strong thought leadership and deep practical insight into service management excellence. His contributions have helped organisations achieve significant results, including a 40% reduction in project overruns through hybrid PRINCE2-Agile governance, 95% SLA compliance with notable cost optimisation, and rapid adoption of new operating models.
He is famous for his engaging training style and real-world approach. Robert has delivered more than 20+ corporate programmes globally and trained over 100+ professionals across diverse industries. His core strengths include governance transformation, service management, programme delivery, process improvement, executive coaching, and global capability development.
Robert brings his extensive experience, strategic insight, and passion for professional development to help organisations and individuals achieve delivery excellence and long-term transformation success.
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Robert Edward Pinnington is a highly accomplished PRINCE2 and Agile trainer and consultant with over 25 years of international experience in project delivery, service management, and organisational transformation. He specialises in helping enterprises maintain governance, improve service performance, and build resilient delivery ecosystems that produce measurable and sustainable business outcomes.Throughout his career, Robert has worked with globally recognised organisations such as IKEA, T-Systems, and other leading enterprises, supporting them in designing transformation strategies, maintaining governance frameworks, and developing high-performing teams. His expertise spans ITIL, PRINCE2, and Agile methodologies, enabling him to bridge the gap between strategic ambition and practical execution.Robert is also a co-author of the ITIL® 4 Service Request Management Practice Guide, reflecting his strong thought leadership and deep practical insight into service management excellence. His contributions have helped organisations achieve significant results, including a 40% reduction in project overruns through hybrid PRINCE2-Agile governance, 95% SLA compliance with notable cost optimisation, and rapid adoption of new operating models.He is famous for his engaging training style and real-world approach. Robert has delivered more than 20+ corporate programmes globally and trained over 100+ professionals across diverse industries. His core strengths include governance transformation, service management, programme delivery, process improvement, executive coaching, and global capability development.Robert brings his extensive experience, strategic insight, and passion for professional development to help organisations and individuals achieve delivery excellence and long-term transformation success.
Biography
Robert Edward Pinnington is a highly accomplished PRINCE2 and Agile trainer and consultant with over 25 years of international experience in project delivery, service management, and organisational transformation. He specialises in helping enterprises maintain governance, improve service performance, and build resilient delivery ecosystems that produce measurable and sustainable business outcomes.Throughout his career, Robert has worked with globally recognised organisations such as IKEA, T-Systems, and other leading enterprises, supporting them in designing transformation strategies, maintaining governance frameworks, and developing high-performing teams. His expertise spans ITIL, PRINCE2, and Agile methodologies, enabling him to bridge the gap between strategic ambition and practical execution.Robert is also a co-author of the ITIL® 4 Service Request Management Practice Guide, reflecting his strong thought leadership and deep practical insight into service management excellence. His contributions have helped organisations achieve significant results, including a 40% reduction in project overruns through hybrid PRINCE2-Agile governance, 95% SLA compliance with notable cost optimisation, and rapid adoption of new operating models.He is famous for his engaging training style and real-world approach. Robert has delivered more than 20+ corporate programmes globally and trained over 100+ professionals across diverse industries. His core strengths include governance transformation, service management, programme delivery, process improvement, executive coaching, and global capability development.Robert brings his extensive experience, strategic insight, and passion for professional development to help organisations and individuals achieve delivery excellence and long-term transformation success.
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