ITIL Foundation certification is globally recognized and highly demanded certification that not just helps individuals but is beneficial for IT enterprises too. With the ITIL Foundation course, candidates will learn to deliver quality services to IT-related enterprises with the latest updates to the ITIL framework. Since ITIL can be customized according to the needs of different organizations because of its scalability and flexibility, ITSM professionals prove to be valuable assets for the organization. In the ITIL Foundation course, candidates will learn the basic concepts, principles, features, and benefits of ITIL in delivering services to clients with improved efficiency. They will get to learn the scope of the ITIL framework, generic service management technologies, and its four dimensions, service value chain activities, etc. There is a great career scope for ITSM professionals after completing the ITIL Foundation certification. Become proficient in streamlining the processes and facilitating communications among the team members and stakeholders with ITIL Foundation certification.
Key Features
Information security management
Relationship management
Supplier management
IT asset management
Monitoring and event management
Release management
Service configuration management
Deployment management
Continual improvement
Change enablement
Incident management
Problem management
Service request management
Service desk
Service level management
ITIL terms
It increases the capabilities of the professionals to identify, plan, and support the IT services in business thereby increasing productivity and efficiency.
After completing the ITIL training, you will learn a systematic and professionally valued approach in service management
It provides great career options and job opportunities
Provides knowledge on streamlining the process in business to offer the best customer support
40+ Certification programs made an impact
Employee retention improved by 45%
Employee retention improved by 45%
Work satisfaction and capabilities improved by 30% on an average
Employee retention improved by 45%
Aakash Srinivasan, CST
Michel Goldenberg, CST
Raj Kasturi, CST
Abid Quereshi, CST
Vivek Angiras, CST
Bill Li
Charlie Brown
Daniel Kargl
Deepak Khemchandani
Evelyn Tian
Jaikrishna Chinnaiyan Sadhasivam
Jaya Shrivastava
Jem Jelly
Jeroen Molenaar
Jim Wang
Kelly Fidei, Agile Coach
Kiran Thakkar, CST
Kishore Nakka
Kok Ewe Siew
Kumaresh Krishnamoorthy
Lizzy Morris, CST
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