10+Years
Experienced Trainers
10+
Trainers
1000+
Certified
4.9/5
Rating
★
RatingITIL Foundation certification is globally recognized and highly demanded certification that not just helps individuals but is beneficial for IT enterprises too. With the ITIL Foundation course, candidates will learn to deliver quality services to IT-related enterprises with the latest updates to the ITIL framework. Since ITIL can be customized according to the needs of different organizations because of its scalability and flexibility, ITSM professionals prove to be valuable assets for the organization. In the ITIL Foundation course, candidates will learn the basic concepts, principles, features, and benefits of ITIL in delivering services to clients with improved efficiency. They will get to learn the scope of the ITIL framework, generic service management technologies, and its four dimensions, service value chain activities, etc. There is a great career scope for ITSM professionals after completing the ITIL Foundation certification. Become proficient in streamlining the processes and facilitating communications among the team members and stakeholders with ITIL Foundation certification.
Key Features
Be part of a thriving professional network of learners across the globe
Join a community of global learners to get the fastest, most effective training
Comprehensive curriculum curated with inputs by industry advisory board
Information security management
Relationship management
Supplier management
IT asset management
Monitoring and event management
Release management
Service configuration management
Deployment management
Continual improvement
Change enablement
Incident management
Problem management
Service request management
Service desk
Service level management
ITIL terms
40+ Certification programs made an impact
Employee retention improved by 45%
Work satisfaction and capabilities improved by 30% on an average
100+
Clients