What is an ITIL® Foundation certification?

The ITIL Foundation certification is an entry-level qualification in the field of IT Service Management (ITSM). ITIL Foundation Training is designed for individuals who want to gain a basic understanding of the ITIL framework and its key concepts. It covers fundamental principles, terminology, and processes used in ITIL, including service strategy, service design, service transition, service operation, and continual service improvement.

Who is eligible for ITIL 4 Foundation certification?

The ITIL 4 foundation certification training course is an ideal fit for a wide range of professionals in the IT industry. This includes IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. The ITIL 4 foundation certification is open to seasoned IT professionals as well as those who are new to their IT careers.

How do I get ITIL Foundation certification?

To get ITIL Foundation Certification, you need to go through step by step process-Step 1: Get trained: Enroll for an upcoming ITIL®4 Foundation training through Simpliaxis - a Certified partner and an Accredited Training Organization (ATO) of PeopleCert. You'll attend a 16-hour training session to sharpen your knowledge.Step 2: Take the exam: You'll receive the exam preparation material to take the online ITIL® Foundation exam. The exam is a 60-minute, closed-book test, and you must score a minimum of 65% to pass.Step 3: Receive the certificate: Once you pass the exam, you'll receive the ITIL® Foundation certificate. With this certification, you'll become a leader in your ITSM team!

How many hours is the ITIL certification course?

For individuals without prior ITIL® knowledge, dedicating 16 hours of focused study is typically sufficient to prepare for and pass the ITIL® Foundation exam. It provides a better understanding of ITIL® terminology and processes.

Who will issue ITIL certification?

AXELOS issues ITIL (Information Technology Infrastructure Library) certifications, & also the ITIL trademark has been owned by PeopleCert, which is responsible for accrediting training organizations and managing the certification process.

What next after the ITIL 4 foundation?

ITIL Certification comprises various levels. Upon completing the Foundation Level, professionals can pursue Intermediate and Advanced Level courses for ITIL. For that, the cost is different based on level.

Is the ITIL Foundation certification worth it?

Yes, getting an ITIL Foundation certification is valuable for IT professionals. It gives you a standardized way to manage IT services, making them more efficient and aligned with business goals. Employers like having ITIL-certified individuals because they can contribute to smooth and effective IT operations, which is good for career growth.

Does ITIL certification expire?

Yes, the ITIL 4 Foundation Certificate has a validity period. You need to renew it every three years.

How to renew ITIL Foundation certification?

According to PeopleCert guidelines, the ITIL certification remains valid for three years from the date of issue. Upon expiry, it can be renewed with 60 CPDs to extend the badge's validity for an additional 12 months.

What ITIL certification paths are available in the ITIL framework?

The ITIL framework offers a structured certification path: ITIL 4 Foundation (entry-level), followed by intermediate modules like Create, Deliver and Support (CDS), Drive Stakeholder Value (DSV), and High-Velocity IT (HVIT). Completing specific modules leads to ITIL Managing Professional (MP) or Strategic Leader (SL) designations. The highest level is ITIL Master, awarded based on practical experience and assessment.

Where can I get practice test questions for ITIL certification?

Once you complete the ITIL Foundation training with a reputed provider like Simpliaxis, you gain unlimited access to free practice test attempts. Their highly recommended training includes high-quality study materials, mock exams, and practice questions designed to help you prepare effectively and confidently for the ITIL certification exam.

What is the cost of the ITIL 4 Foundation exam?

The cost for the ITIL 4 Foundation Certification exam generally ranges from $150 to $300. The exam has multiple-choice questions to be answered.

What is the exam format for the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is in a multiple-choice format that consists of 40 different questions. This is a closed-book exam with a duration of 60 minutes. Each question consists of four choices, each of which is the correct answer. It is possible to take the test on the internet or in person at a recognised training institution or a certification body.

What is the Passing Score for the Foundation exam?

You must score more than 65% to successfully pass the ITIL 4 Foundation exam; that is, you must be able to answer a minimum of 26 out of 40 questions.

Do you have any prerequisites for the ITIL 4 Foundation certification exam?

No, there aren't any conditions to pass the ITIL 4 Foundation certification exam. It's an entry-level certification for those looking to learn IT principles and techniques.

How can I get access to the ITIL 4 Foundation exam?

It is possible to take this ITIL 4 Foundation exam by signing up for a training program with an approved provider or buying the exam voucher through an organization that certifies, for example, PeopleCert.

What is the retake cost for the ITIL Foundation exam?

The cost of retaking the ITIL 4 Foundation exam varies according to the provider. In general, retakes can be obtained via PeopleCert with a cost of approximately $195. Certain training companies may provide complimentary retakes with the packages they offer.

What happens to my token or partial payment if I don’t enroll immediately?

<ul><li>Token or partial payments will become non-refundable after 15 days from the date of payment.</li><li>Any token or partial amount paid can be applied towards enrollment for any available sessions on our website within 6 months of the payment date.</li></ul>

Is there a preferred currency for payment, especially for international students?

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Can payments be made online through your website, or do I need to visit a physical location?

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Do you offer any discounts or promotions for early payment?

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

Can I pay for the course in installments, or is full payment required upfront?

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

Will I get a refund if I cancel my enrollment?

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Where will I get my payment receipt?

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

Is there any transaction or processing fee?

No, there is no transaction processing fee.

What cards do you accept?

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

What payment options are available?

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.

What if I miss a class? Are there any money back options?

No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

If I want to know more about Training, whom should I connect with?

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

Is there any option to complete the Training in the native language if a participant chooses to?

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

Can I receive personalized Training at my convenience?

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Where do I find the upcoming schedules of my course?

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

After enrollment, can I change the date of my training class?

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Do I get any certificate upon completion of the course?

Yes, you will receive a certificate after successful completion of the training course.

How do I enroll in the training course?

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

What are the different courses offered by Simpliaxis?

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

What are the different modes of Training available for Simpliaxis courses?

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Do you offer online Training?

Yes, For every course, online Training is available.

Do you offer corporate Training?

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

Who are the instructors of my course?

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Is there any discount available for the Simpliaxis courses?

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

Whom do I contact if I have more queries regarding my course?

You can reach out to our experienced career counselor or email us on support@simpliaxis.com or contact any of our phone numbers or you can chat with us anytime or visit our contact us page https://www.simpliaxis.com/contact-us

Are your courses affordable?

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Why should I choose Simpliaxis?

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

What is the object of Simpliaxis?

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

How much discount will I get if I enroll for the Training?

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.

ITIL 4® Foundation Certification Training

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ITIL® 4 Foundation Certification Cost

★★★★★ 4.9
+rating | 1000 Participants

Enhance your ITIL® 4 Foundation knowledge with Simpliaxis’ comprehensive training, which covers all certification expenses. Ideal for professionals aiming to advance IT service skills and strengthen collaboration within their organization. Explore a detailed breakdown of costs, including training materials and exam fees. Start your certification journey today to validate your IT service management expertise.

What is ITIL Foundation Certification?

ITIL 4 Foundation certification is a globally recognized credential that validates your expertise in IT Service Management (ITSM). As businesses increasingly rely on technology to deliver value, ITIL has become essential for organizations looking to optimize their IT operations and align technology services with business objectives.

The framework helps organizations:

Reduce costs and improve resource utilization
Deliver consistent, high-quality IT services
Align IT services with business needs and customer expectations
Minimize service disruptions and manage risks effectively
Create measurable value for stakeholders

How much is the cost of ITIL Foundation Certification?

ITIL Certification is one of the most recognized and in-demand credentials in IT Service Management. The ITIL Foundation Certification cost can vary based on several factors such as training format, course provider, and location. Most training packages include official study materials, expert-led sessions, practice support, and an exam cost. On average, the ITIL 4 Foundation Certification cost typically ranges between USD 1,000 - USD 2,000.

Breakdown of ITIL Foundation Certification Cost

Understanding the complete cost structure of ITIL Foundation Certification helps you budget effectively. The certification cost includes multiple components that work together to provide comprehensive training and credential maintenance. Below is a detailed breakdown of the various costs associated with obtaining and maintaining your ITIL Foundation Certification.

Cost Splits	Details
Online Training	USD 995 - 1699
Exam cost	Exam fees are Included in the Certification cost
Certification Renewal Cost	20 CPD & Exam retake

What Is Included in the ITIL 4 Foundation Certification Training?

After enrolling in ITIL 4 Foundation Certification training, here’s what you will receive as part of the package:

16-Hours of Live Instructor-Led Sessions: Interactive training delivered by experts with real-time guidance and doubt clarification.
Earn 16 CPDs on Course Completion: Get recognized CPD credits to support your professional learning and development.
Online Subscription to ITIL Publications: Access official ITIL resources and reference materials for better understanding.
Exam Fees Included in the Training Cost: No separate payment required for the certification exam voucher.
E-Book & PeopleCert Training Material: Receive official study content from PeopleCert for structured preparation.
Practice Mock Tests & Assessments: Prepare confidently with test-style questions to improve accuracy and speed.
24/7 Simpliaxis Support & Assistance: Get continuous help for training access, exam guidance, and learner support.

What are the Benefits of ITIL 4 Foundation Certification?

ITIL 4 Foundation Certification helps professionals build a strong understanding of modern IT Service Management (ITSM) practices. It introduces the ITIL framework, key concepts like the Service Value System (SVS), and how IT services can align with business goals—making it a valuable credential for both beginners and experienced IT professionals.

Career Advancement Opportunities: ITIL certification brings opportunity to better job roles in IT service management, including positions like IT Service Manager, IT Support Manager, and ITSM Consultant, significantly boosting your professional growth potential.
Higher Salary Potential: ITIL-certified professionals typically earn higher salaries compared to their non-certified peers, as employers value the standardized knowledge and expertise this globally recognized credential represents.
Global Recognition and Credibility: ITIL is recognized worldwide across industries and countries, making your certification valuable wherever your career takes you and demonstrating your commitment to professional excellence.
Enhanced IT Service Management Skills: You'll gain practical knowledge of industry best practices for managing IT services efficiently, helping you deliver better results, reduce costs, and improve service quality in your organization.
Improved Problem-Solving Abilities: The framework teaches you structured approaches to handling IT challenges, incidents, and changes, making you more effective at resolving issues and implementing solutions that align with business goals.
Foundation for Advanced Certifications: ITIL 4 Foundation serves as the essential first step toward higher-level ITIL certifications, allowing you to specialize further and become an expert in specific areas of IT service management.

What is the ITIL Foundation Certification Exam Cost?

There is no need to pay a separate ITIL Foundation exam fee, because the exam cost is included in the ITIL Certification & Training cost with Simpliaxis. However, if you do not clear the exam in your first attempt and want to reattempt it, you will need to pay an additional fee for each retake, as every new attempt requires a new exam cost.

What is the ITIL Foundation Certification Exam Retake Cost?

Unlike many other certification exams, the ITIL® 4 Foundation Certification exam offers you the flexibility to retake it without any limit. The cost of retaking can vary depending on the certification provider and location, generally ranging from $150 to USD 300. This means you can register for another examination session if you do not pass the exam on your first attempt. This empowering feature allows you to study further and attempt the exam again until you achieve a passing score, without any additional stress or pressure

What is the ITIL Exam Pattern and Attempts Cost?

The ITIL 4 Foundation exam follows a simple and standard structure designed to examine your understanding of core IT Service Management concepts. It is a foundation-level certification exam with a clear scoring system, fixed duration, and multiple-choice format. Below is a quick and easy breakdown of the exam pattern and attempt details, which you can present in a table format.

Exam Format: Multiple-choice questions
Duration: 60 Minutes
Mode of Exam:Online or Paper-based, closed-book
Number of Questions: 40
Passing Score: 65% (26 correct answers)
Exam Cost: Usually, an Official PeopleCert exam voucher is added to the ITIL Foundation course fee

What is the ITIL Foundation Certification Renewal Fees?

Renewing your ITIL® 4 Foundation Certification involves several steps, and the cost can vary depending on your chosen method. You must renew your ITIL certificate within three years from the date it was issued. There are several options for renewal. You can retake the same ITIL examination before the expiration date of your certificate. The ITIL Foundation exam costs approximately USD 280, and you also need to earn and submit a minimum of 20 CPD points annually across various CPD categories for three consecutive years.

What are the Factors Affecting ITIL Foundation Certification Cost?

The ITIL Foundation Certification cost can vary depending on several practical factors. Here are the main ones:

Batch Type & Flexibility: Weekend, weekday, fast-track, or corporate batches may affect cost.
Training Format: Classroom training is usually higher priced than virtual or self-paced learning.
Course Provider: Fees differ based on the institute’s accreditation, trainer quality, and support services.
Location / Country: Pricing varies by region due to local taxes, currency rates, and demand.
Inclusions in the Package: Some accredited Training partners like Simpliaxis provide packages including exam voucher, official materials, & Practice tests also.
Exam Voucher Type: PeopleCert exam voucher pricing may vary based on bundle options or validity period.

Is the ITIL 4 Foundation Certification Worth the Cost?

Yes, ITIL 4 Foundation Certification is worth the cost for professionals who want a strong career in IT Service Management (ITSM). It adds global credibility, improves your ability to manage IT services efficiently, and supports better job opportunities in service desk, IT operations, and ITSM leadership roles. Since ITIL is widely adopted across industries, it offers strong long-term career value.

What are the Additional Charges for ITIL 4 Foundation Certification?

Apart from the ITIL Foundation Certification cost, you may come across a few optional or extra charges based on your training provider and exam requirements. Common additional charges include:

Exam Retake Fee: If you do not pass on the first attempt, you must pay for a new exam voucher for every retake.
Rescheduling Fee: Changing your exam date may require an extra payment (as per PeopleCert policy).
Study Materials Upgrade: Some providers may charge extra for premium resources, additional practice tests, or revision support.
Mock Tests & Assessments: Extra mock exams or advanced question banks may be offered as paid add-ons.

What is the ITIL Foundation Certification Cost by Country?

ITIL Foundation Certification is essential for professionals seeking to advance their careers in IT service management. Before investing in the ITIL 4 Foundation course, it's important to understand the comprehensive cost structure and training requirements involved in obtaining this globally recognized credential.

The cost usually covers your training materials, the exam fee, and practice test cost. How much you pay for the exam depends on whether you take it online from home with a proctor watching or go to a physical testing center. To plan your budget properly, check out the detailed costs for your country and pick the training option that works best for you. Here is the detailed cost breakdown for ITIL Certification based on the countries.

Country	General cost range	Cost range at Simpliaxis
US	USD 1000 - 2000	USD 995 - 1699
Canada	CAD 1500 - 2500	CAD 1349 - 2299
Australia	AUD 1500 - 3000	AUD 1499 - 2499
India	INR 48000 - 80000	INR 45999 - 79999
UK	GBP 1000 - 1800	GBP 995 - 1699
UAE	AED 3800 - 7000	AED 3699 - 6199
Singapore	SGD 1500 - 2700	SGD 1339 - 2249
Ireland	EUR 1000 - 1800	EUR 999 - 1699
Hong Kong	HKD 9000 - 16000	HKD 7799 - 12999
Germany	EUR 1000 - 1800	EUR 999 - 1699

Who Should Pursue ITIL Foundation Certification?

IT Managers
IT Practitioners
IT Project Managers
IT Professionals
Business Process Owner
IT Support Staff
Business Managers
Business Analyst
Anyone searching for higher-level ITIL certifications
Professionals transitioning from ITIL® 3 to ITIL® 4

Why Choose Simpliaxis for ITIL 4 Foundation Certification Training

PeopleCert-Accredited ITIL Training Partner: Learn with an officially accredited ITIL® training provider.
Expert Trainers With Real-World ITSM Experience: Get trained by certified instructors with practical industry knowledge.
Live Training Sessions: Attend 16 hours of interactive live online sessions (not recorded videos).
Official ITIL Materials & Exam-Ready Resources: Access authorized guides, mock tests, and practice questions for exam success.
Practical Case Studies & Scenario-Based Training: Understand ITIL concepts through real-world IT service scenarios.
Flexible Weekend & Weekday Batches: Choose learning schedules that fit working professionals.
Dedicated Learning Support & Post-Training Assistance: Receive ongoing support even after training completion.
Proven Track Record With Thousands of Professionals Trained: Join thousands of learners who have upskilled with Simpliaxis.

How to prepare for the ITIL Foundation Certification Exam?

With Simpliaxis professionals guidance candidates can clear the ITIL Certification exam with some step by step process:

Attend the ITIL Foundation training to gain a clear understanding of core ITIL 4 concepts and terminology.
Understand the exam format and syllabus to know the structure of the exam and the topics covered.
Study the official ITIL 4 Foundation materials to ensure your preparation aligns with the certification standards.
Attend ITIL-related webinars to gain additional insights and practical knowledge from industry experts.
Take practice exams and review your performance to identify knowledge gaps and improve exam readiness.

Frequently Asked Questions on ITIL Foundation Certification Cost

What is ITIL Foundation Certification?
ITIL Foundation Certification is an entry-level credential that validates your understanding of IT Service Management (ITSM) best practices based on the ITIL 4 framework. It covers the core concepts of creating, delivering, and continually improving technology-enabled products and services. The certification demonstrates your knowledge of the ITIL service value system, the four dimensions of service management, and key ITIL practices.
How to get ITIL Foundation Certification?
- Step 1: Enroll the Training with PeopleCert accredited Training partners like Simpliaxis.
- Step 2: Learn the service value system, guiding principles, and core practices through instructor-led or self-paced learning.
- Step 3: Attend the ITIL exam. Successfully complete the 40-question, multiple-choice exam with a passing score of 65% marks.
- Step 4: Upon passing, you'll receive your official ITIL 4 Foundation Certificate from PeopleCert.
Is ITIL 4 Foundation Certification worth it?
Yes, ITIL Foundation Certification is worth it if you want to build a strong career in IT Service Management. It improves your ITSM knowledge, boosts job opportunities, supports digital transformation roles, and adds global credibility in service delivery and operations.
How long is the ITIL Foundation Course?
The ITIL 4 Foundation course is a 16 hours online, instructor-led Live Training session. You can attend this course as per your comfort zone & flexibility.
What is the ITIL Foundation Certification cost?
ITIL Foundation Certification cost depends upon several factors; mostly it varies between USD 1,000 - USD 2,000. Exam cost is included in this Training cost.
How long is the ITIL Foundation Certification valid?
ITIL Foundation Certification is valid for three years from the date of issue. Once it expires you need to renew it.
What is the renewal cost of ITIL 4 Foundation Certification?
To renew the ITIL Certification professionals should pay USD 280 & show 20 CPD.

What is the ITIL Foundation Certification exam retake cost?
If you couldn’t finish the exam on the first attempt, the candidate needs to pay the exam retake cost $350-$450 USD.

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