The ITIL 4 Foundation Certification is an entry-level qualification designed for individuals who want to start their journey in IT service management. There are no specific prerequisites for taking the ITIL 4 Foundation course. This makes it accessible to a wide audience, including:

• IT professionals are seeking to enhance their understanding of ITSM.
• Managers and team leaders involved in IT services.
• Business professionals who interact with IT departments.
• Fresh graduates are aiming to start a career in IT service management.

ITIL 4 Foundation Certification: Course Requirements

To ensure success in the ITIL 4 Foundation Certification, candidates should complete a training course provided by an Accredited Training Provider (ATP). The course typically covers:

• An introduction to the ITIL framework.
• Key concepts and definitions in ITSM.
• The four dimensions of service management.
• The ITIL service value system (SVS).
• ITIL guiding principles and best practices.
• Overview of ITIL management practices.

The course duration is usually around 4 days, with a mix of lectures, interactive sessions, and practical exercises to ensure thorough understanding.

ITIL 4 Foundation Certification: Exam Requirements

After completing the ITIL 4 Foundation course, candidates need to pass an exam to become certified. The exam requirements include:

• Format: Multiple-choice questions.
• Number of Questions: 40 questions.
• Passing Score: 65% (26 out of 40 questions).
• Duration: 60 minutes.
• Closed book: No external materials are allowed during the exam.

Steps to Become ITIL 4 Foundation Certified

Following are the Simple Steps to Start the ITIL Course Journey:

• Enrol in the ITIL® Foundation training course at Simpliaxis, an Accredited Training Partner (ATP) of PeopleCert®
• Take the exam
• Score at least 26 marks (65%) out of 40 to pass
• Earn your ITIL® Foundation certificate

Becoming ITIL 4 Foundation certified is a valuable step towards a career in IT Service Management. The globally recognised certification provides a strong foundation for further ITIL certifications and professional growth.Complete your ITIL Certification Training for better career growth & career acceleration.