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ITIL 4 Foundation Certification Course

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ITIL 4 Foundation Certification Course

ITIL® 4 Foundation Certification Training in New York

Improve Service Delivery Skills Through ITIL® 4 Foundation Training

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Improve IT service management capabilities with PeopleCert-accredited ITIL 4 training.
Register for the ITIL 4 Foundation course, including instructor-led sessions, exam preparation support, and practice assessments.
Complete the ITIL 4 Foundation training and earn 16 CPDs.
The ITIL 4 Foundation certification exam fee is included within the course package.
Build exam readiness through a professionally delivered ITIL 4 Foundation course.

Our Key to Exam and Career Success

Guaranteed to Run Workshops

Expert-Led Study Sessions

Networking Opportunities

Flexible Monthly Payment Plans

Real-World Case Studies

Hands-On Project Experience

Group/Corporate Training

Empower teams through training

skill up your team

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Course overview Benefits Prerequisites Curriculum FAQs Contact Course Advisor

Course Overview

Overview of the ITIL® 4 Foundation Certification Course in New York

The ITIL V4 Foundation certification training in New York offered by Simpliaxis is strategically designed for IT professionals who look for a strong understanding of modern IT service management practices. This globally recognized training introduces the ITIL® 4 framework and focuses on how organizations can create, deliver, and improve IT-enabled services that align with business objectives. The ITIL 4 training is ideal for service desk professionals, IT managers, project managers, and anyone involved in service delivery. Through expert-led instruction and exam-focused preparation, professionals develop the skills required to improve service quality and customer satisfaction and confidently attend the ITIL V4 Foundation certification exam.

What is ITIL Version 4 Foundation Certification Training?

The ITIL Version 4 Foundation certification course is an entry-level training program that offers a detailed introduction to the latest ITIL framework for IT service management (ITSM). The training explains core concepts such as value creation, service relationships, continual improvement, and the four dimensions of service management. It also explores how ITIL® 4 integrates with modern methodologies like Agile, DevOps, and Lean to support digital transformation initiatives.

What Is Included in Our ITIL® 4 Foundation Certification in New York?

Our ITIL Foundation certification training in New York includes:

PeopleCert-accredited training sessions led by certified experts
Official ITIL 4 Foundation exam voucher
Study materials, eBook, and reference guides
Live virtual sessions, case studies, mock tests, and quizzes

What are the Skills Covered in the ITIL® 4 Certification Course in New York?

The ITIL® 4 Foundation Certification course in New York helps professionals gain:

ITIL® 4 framework fundamentals
Service Value System (SVS) concepts
Service Value Chain activities
IT service management best practices
Incident and problem management
Change enablement processes
Continual improvement techniques
IT-business alignment strategies
Service delivery and support skills
Agile, DevOps, and Lean integration
Risk and governance awareness
Customer-focused service management

What are the Modes of ITIL® 4 Foundation Training in New York?

Simpliaxis offers multiple training modes for the ITIL v4 Foundation course, such as

Online Live Training: Interactive virtual sessions with experts
Corporate Training: Tailored programs for enterprise teams (On demand)

ITIL 4 Foundation Training Highlights

What are the Key Highlights of the ITIL® 4 Foundation Training Course in New York?

Some of the key features of our ITIL 4 course include:

16-Hours of Live Instructor-Led Sessions

Earn 16 CPDs on Course Completion

Get an Online Subscription to ITIL Publications

Exam Fees are Included in the Training Cost

Earn an eBook and PeopleCert Training Material

Practice Mock Tests & Assessments for the Exam

24/7 Simpliaxis support & assistance

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Career upliftment

Boost Your Career with ITIL 4 Foundation Certification Course in New York

What are the Learning Outcomes of the ITIL® 4 Foundation Course in New York?

Participants who complete the ITIL Version 4 training successfully will be able to

Understand the core concepts, principles, and terminology of the ITIL® 4 framework.
Explain how the Service Value System (SVS) enables organizations to create value.
Describe the key activities of the Service Value Chain and their business impact.
Apply the Seven Guiding Principles to support effective service management decisions.
Understand the Four Dimensions of Service Management and their role in service delivery.
Develop the knowledge and confidence required to pass the ITIL® 4 Foundation certification exam.

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ITIL 4 Foundation Practice Test

Immediate Results
Sample Papers
Time-Limited
Comprehensive Explanation
Previous Exams

Benefits focused on Individuals and corporate

What Are the Benefits of Getting ITIL® 4 Foundation Certification Training in New York?

Individuals Benefits

Globally Recognized Credential: Individuals who pass the exam usually receive an IT service management certification that is recognized by employers across industries in New York and beyond.
Enhanced Career Opportunities: ITIL 4 Foundation certificationstrengthens resumes and increases eligibility for roles such as IT support specialist, service desk analyst, IT manager, service delivery professional,etc.
Stronger Service Management Skills: Certified professionals developpractical knowledge of ITIL® 4 principles and service management practices to improve service quality, operational efficiency, and business value.
Improved Understanding of Modern IT Practices: Participants learn the waysITIL® 4 works alongside Agile, DevOps, and Lean methodologies to support modern IT environments and digital transformation initiatives.
Better Problem-Solving Capabilities:Certified professionals understandstructured approaches to handle incidents, service requests, changes, and operational challenges to effective and consistent decision-making.

Corporate Benefits

Improved Service Quality: Train employees in globally accepted service management practices that help deliver consistent, reliable, and customer-focused IT services across the organization.
Greater Business Alignment: Enable IT teams to better understand business objectives and align service delivery strategies with organizational goals, improving overall business performance.
Increased Operational Efficiency: Standardize service management processes to reduce inefficiencies, minimize downtime, optimize resource utilization, and improve productivity throughout the organization.
Enhanced Customer Experience: Equip teams with the skills needed to deliver responsive, high-quality services that improve customer satisfaction, trust, and long-term business relationships.
Support for Digital Transformation: Provide employees with modern service management knowledge that supports innovation, technology adoption, and successful digital transformation initiatives.

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Common attendees

Who usually attend ITIL 4 Foundation Training

Professionals in New York seeking to elevate their IT service management expertise should opt for the ITIL® 4 Certification Course. The program is suitable for professionals such as

IT Project Managers
IT Managers
IT Project or Team Members
Coordinators & Network Operators
Business Process Analysts
IT Architects
Consultants
Systems Integrators
Help Desk Managers
Managed Service Providers

Prerequisites for ITIL 4 Foundation certification training

What Are the Prerequisites for ITIL® 4 Foundation Certification Training in New York?

No prior experience or qualifications are required to enroll in the Information Technology Infrastructure Library (ITIL) certification. This course is open to:

IT professionals new to service management
Professionals who want to demonstrate their understanding of ITIL concepts
Business managers, project managers, and team leads interacting with IT services
Students or career changers aspiring to enter the IT industry

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Exam Format

What is the ITIL® 4 Foundation Certification Exam Pattern?

Exam Format: Multiple-choice questions
Duration: 60 Minutes
Mode of Exam: Online or Paper-based, closed-book
Number of Questions: 40
Passing Score: 65% (26 correct answers)
Exam Cost: Usually, an Official PeopleCert exam voucher is added to the ITIL Foundation course fee

What is the Process to get ITIL® 4 Foundation Certification in New York?

Enroll in Training:

Join the Simpliaxis instructor-led virtual ITIL 4 Foundation course in New York, aligned with PeopleCert and AXELOS standards.

Prepare with Certified ITIL® Experts:

Access high-quality course materials, real-life case studies, quizzes, and expert guidance to understand key concepts for the exam.

Take the Exam:

Once fully prepared, take the official ITIL Foundation exam.

Earn Certification:

Get your ITIL 4 Foundation Certification by scoring at least 65% on the exam, along with a digital certificate from PeopleCert on behalf of AXELOS.

Get the ITIL 4 Foundation Certification

ITIL Foundation Certificate

Course Curriculum

ITIL® 4 Foundation Certification Training in USA

Download Curriculum

About ITIL 4
Components of the ITIL 4 Framework
Benefits of ITIL

Service and Service Management
Components of Service Value
Determine the Value of a Service or Product
Stakeholders and Value Creation
Products,Services, and Service Offerings
Service Relationship

Nature, Use, and Interaction of the Guiding Principles
Focus on Value
Start Where You Are
Progress Iteratively with Feedback
Collaborate and Promote Visibility
Think and Work Holistically
Keep it Simple and Practical
Optimize and Automate

Organizations and People
Information and Technology
Partners and Suppliers
Value Streams and Processes

ITIL Service Value System
Inter connected Nature of the Service Value Chain
Purpose of Each Value Chain Activity

Information Security Management
Relationship Management
Supplier Management
IT Asset Management
Monitoring and Event Management
Release Management
Service Configuration Management
Deployment Management
Continual Improvement
Change Enablement
Incident Management
Problem Management
Service Request Management
Service Desk
Service Level Management
ITIL Terms

Download Curriculum

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What you will learn in this ITIL 4 Foundation workshop

What are the Learning Objectives of the ITIL 4 Foundation Certification Course in New York?

The ITIL 4 Foundation Course helps candidates build a strong foundation in ITIL principles and understand how to improve service delivery efficiency while aligning IT operations with business goals. Here are some of the key objectives of the training program:

Understand Core ITIL 4 Concepts and Principles

Get a good understanding of ITIL 4 terminology, structure, and guiding principles widely used in US IT service management environments.

Explore the ITIL 4 Service Value System (SVS)

Understand the ways the Service Value System supports value creation, delivery, and continual improvement in modern IT operations.

Apply ITIL Practices in Real IT Environments

Learn about the application of ITIL practices in the day-to-day IT operations for better efficiency, minimized risk, and improved service performance.

Strengthen Business and IT Integration

Align IT processes with organizational objectives and drive stronger business impact and measurable results across organizations in New York.

Build Continual Improvement and Problem-Solving Skills

Identify and resolve service management challenges while nurturing a culture of continuous improvement within IT teams.

Develop Readiness for Advanced ITIL Certifications

Build a strong foundation for advancing to higher-level ITIL certifications, such as ITIL 4 Managing Professional and Strategic Leader.

ITIL 4 Foundation Certification Course For Corporates

Why Corporate Choose Simpliaxis for ITIL version 4 Foundation certification in New York?

Simpliaxis is a preferred training provider for organizations in New York who look for ITIL® 4 Foundation Certification Training because of the following reasons:

Expert-led sessions conducted by certified ITIL® professionals
Up-to-date course content aligned with the latest ITIL® 4 Foundation exam
Practical exercises based on real-world IT service management challenges
Interactive classroom discussions that improve engagement and collaboration
Complete certification preparation with practice exams and study materials
Flexible learning formats tailored to enterprise and individual training needs
Industry-recognized best practices that strengthen IT service delivery capabilities
Ongoing support throughout the certification journey

Corporate Group enquiry

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Our ITIL 4® Foundation Certification Training Trainers

Instructors

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Robert Edward Pinnington
4.8
Experience: 30+ Years
PRINCE2 Certification Training, ITIL

What is ITIL® 4 Foundation certification training?

The ITIL 4 Foundation certification training is a professional course that helps professionals to develop their knowledge of IT service management principles, the ITIL framework, and best practices. Learning this also helps them to improve service delivery, customer value, and support digital transformation initiatives in organizations across New York and beyond.

Who should attend the ITIL® 4 Foundation certification training in New York?

The ITIL version 4 Foundation certification in New York is ideal for IT professionals, project managers, IT managers, support teams, service desk analysts, and business professionals. The training is suitable for individuals who want to improve their expertise in IT service management and earn a globally recognized ITIL certification.

What skills will I gain from ITIL® 4 Foundation training in New York?

After completing the ITIL 4 Foundation course in New York successfully, will help you develop your skills in service value systems, incident management, stakeholder engagement, service optimization, etc. These competencies help organizations improve IT service quality and operational performance.

Are there any prerequisites for ITIL® 4 Foundation certification training in New York?

There are no formal prerequisites for enrolling in the ITIL V4 Foundation certification course in New York. The course is ideal for both beginners and experienced professionals who want to learn IT service management concepts, frameworks, and best practices.

How long is the ITIL® 4 Foundation certification training in New York?

The ITIL Version 4 Foundation certification course in New York spans two to three days. However, the actual duration differs based on the training provider, delivery method, learning format, and specific organizational training requirements.

What is included in the ITIL® 4 course offered by Simpliaxis?

The ITIL v4 Foundation training in New York offered by Simpliaxis includes instructor-led sessions, official study materials, practice exams, case studies, course guides, and exam preparation resources designed to help learners successfully achieve the credential.

What are the benefits of earning an ITIL® 4 Foundation certification?

Earning an ITIL® 4 Foundation certification in New York improves career opportunities, validates IT service management knowledge, and improves professional credibility. It also helps individuals contribute to better service delivery, customer satisfaction, and business value creation.

What is the format of the ITIL® 4 Foundation Certification Exam?

The ITIL® 4 Foundation Certification Exam in New York is available in online and paper-based formats. It is a closed-book examination consisting of multiple-choice questions that assess a candidate’s understanding of ITIL principles and service management concepts.

What is the passing score for the ITIL® 4 Foundation Exam?

Candidates must correctly answer at least 26 of the 40 multiple-choice questions to pass the ITIL® 4 Foundation Certification Exam. This requirement represents a minimum passing score of 65 percent.

How much time is provided for the ITIL® 4 Foundation Exam?

Candidates who attempt the ITIL 4 Foundation Exam in New York usually get 60 minutes to complete the test. Participants who are non-native English speakers may get additional time as per the exam provider's policies.

Is the ITIL® 4 Foundation Certification Exam difficult?

The exam for the ITIL V4 Foundation Certification is usually beginner-friendly. Therefore, candidates who attend the training successfully, review official study materials thoroughly, understand the core concepts, and attempt practice tests regularly can significantly improve exam success rates.

Can I take the ITIL® 4 Foundation Exam online?

Yes, you can take the ITIL® 4 Foundation Certification Exam online through a secure remote proctoring platform. This option offers flexibility while maintaining standardized and reliable testing conditions.

How long is the ITIL® 4 Foundation Certification valid?

The ITIL version 4 Foundation Certification remains valid for three years. Professionals can maintain their certification by meeting PeopleCert's Continuing Professional Development (CPD) and renewal requirements before expiration.

What happens to my token or partial payment if I don’t enroll immediately?

Token or partial payments will become non-refundable after 15 days from the date of payment.
Any token or partial amount paid can be applied towards enrollment for any available sessions on our website within 6 months of the payment date.

Is there a preferred currency for payment, especially for international students?

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Can payments be made online through your website, or do I need to visit a physical location?

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Do you offer any discounts or promotions for early payment?

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

Can I pay for the course in installments, or is full payment required upfront?

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

Will I get a refund if I cancel my enrollment?

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Where will I get my payment receipt?

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

Is there any transaction or processing fee?

No, there is no transaction processing fee.

What cards do you accept?

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

What payment options are available?

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.

What if I miss a class? Are there any money back options?

No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

If I want to know more about Training, whom should I connect with?

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

Is there any option to complete the Training in the native language if a participant chooses to?

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

Can I receive personalized Training at my convenience?

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Where do I find the upcoming schedules of my course?

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

After enrollment, can I change the date of my training class?

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Do I get any certificate upon completion of the course?

Yes, you will receive a certificate after successful completion of the training course.

How do I enroll in the training course?

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

What are the different courses offered by Simpliaxis?

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

What are the different modes of Training available for Simpliaxis courses?

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Do you offer online Training?

Yes, For every course, online Training is available.

Do you offer corporate Training?

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

Who are the instructors of my course?

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Is there any discount available for the Simpliaxis courses?

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

Whom do I contact if I have more queries regarding my course?

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

Are your courses affordable?

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Why should I choose Simpliaxis?

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

What is the object of Simpliaxis?

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

How much discount will I get if I enroll for the Training?

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.

ITIL 4 Foundation Course FAQs

Frequently Asked Questions

Candidates must correctly answer at least 26 of the 40 multiple-choice questions to pass the ITIL® 4 Foundation Certification Exam. This requirement represents a minimum passing score of 65 percent.

Token or partial payments will become non-refundable after 15 days from the date of payment.
Any token or partial amount paid can be applied towards enrollment for any available sessions on our website within 6 months of the payment date.

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

No, there is no transaction processing fee.

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Yes, you will receive a certificate after successful completion of the training course.

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Yes, For every course, online Training is available.

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

Find out why 1,000+ professionals love SimpliAxis

Dipa Shivani
Senior Project Manager
Good achievement 🤗Thanks Satya Vikash, Karthan Cariappa SimpliAxis#bdoproud , BDO Canada
BDO Lixar

Why Choose ITIL 4 Foundation Certification Training in New York with Simpliaxis?

PeopleCert-Accredited ITIL® Training Provider

Simpliaxis is an authorized PeopleCert training partner in New York and ensures a globally recognized ITIL® 4 Foundation certification.

Experienced ITIL-Certified Instructors

We provide the training by certified trainers with years of real-world IT service management experience who deliver practical insights aligned with New York-based enterprise environments.

Flexible Learning Options

Simpliaxis provides multiple training modes, such as online live sessions and corporate batches, so that participants can attend the same without compromising their professional or personal commitments.

Comprehensive Learning Resources

We provide easy access to the official study guides, eBooks, practice tests, and mock exams so that participants can strengthen their preparation for the ITIL Foundation exam.

Practical Case Studies and Scenarios

Through our interactive training, participants get a hands-on understanding of real-world ITIL case studies that reflect the challenges and practices of organizations in New York.

Official ITIL Exam Voucher Included

All ITIL® 4 Foundation courses by Simpliaxis include the official PeopleCert exam voucher, which helps candidates save additional registration costs.

Competitive Pricing with Quality Assurance

We offer one of the best-value ITIL® 4 Foundation certification training programs in New York that ensures both affordability and premium instruction quality.

Dedicated Post-Training Support

Our trainers ensure continuous guidance after course completion, such as career advice and access to resources for advancing to higher-level ITIL certifications.

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What Are Job Opportunities for Certified ITIL®4 Foundation Professionals in New York?

Earning an ITIL® 4 Foundation certification significantly improves career prospects in New York. Certified professionals are qualified for positions such as Service Support Analyst, IT Coordinator, Change Management Specialist, Incident Response Analyst, and Service Delivery Lead. Many organizations in New York prefer ITIL-certified employees to strengthen IT governance, service management, and operational performance.

What Certifications Are Required for the ITIL® 4 Foundation Training Course in New York?

No prerequisite certifications are needed for enrolling in an ITIL® 4 Foundation Training Course in New York. The course welcomes IT professionals, recent graduates, team leaders, and business managers interested in service management. Its beginner-friendly curriculum provides the knowledge required to successfully attempt the ITIL® 4 Foundation certification examination.

What Is the Fee for ITIL® 4 Foundation Certification Training in New York?

Simpliaxis provides the most competitive prices for the ITIL 4 Foundation certification course in New York. Exclusive training with industry experts is available at affordable prices that improve your career trajectory. For further information, please visit the ITIL 4 Foundation certification cost page.

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