As a matter of fact, a blend of best IT practices emerged in the 80s and then discovered its way to the modern-day IT industry later. ITIL has always been the most systematic way to IT service management. Moreover, it has drawn the attention of start-ups and huge organizations alike and continues to be one of the most broadly applied sets of practices in IT ecosystems. If you wish to become a certified ITIL professional and choose the best career paths, you can go through this article as it will guide you about certification, salaries, jobs with ITIL certification, and different levels right below.

What Do You Mean By ITIL?

ITIL is a group of best practices to offer IT services that were initially formed by the Central Computer and Telecommunications Agency (CCTA) of the UK government. In fact, the best IT practices have been taken from distinct sources that have now been facilitated to meet the requirements of the current demands of the industry. In addition, it has been declared by IBM that this compilation mainly acquired insights from its four-volume publication namely “A Management System for Information Systems”. 

It is also known as Yellow Books. At present, AXELOS owns the ITIL framework which is a union of the UK government’s Cabinet Office and Capita. Moreover, it is a collection of suggestions that can boost the quality of the end solutions they generate. Besides, corporations have the right to evaluate the ITIL practices and pick the best ones that meet their goals and requirements. Fujitsu, Microsoft, Disney, Sony, Toyota, and Walmart are a few of the most famous organizations that make use of the ITIL framework. 

What Are the Advantages of Obtaining ITIL Certification?

The ITIL certification has been designed for the industry of IT service and aids IT professionals to get enhanced knowledge of IT processes, IT infrastructure, and the role of IT in bringing value to the business. Have a look at a few of the benefits of gaining ITIL certification which are as follows:

  Better Job Opportunities

The ITIL-certified professionals would get better job opportunities once they gain the certification as a huge number of organizations are relying on ITIL methodologies to provide IT services. There is a great demand for Big Data strategies and Cloud within companies which is why the demand for this framework has increased significantly. This has hiked the demand for ITIL-certified professionals in the market and thereby they also get more attention from recruiters as compared to their non-certified counterparts.

Better Pay Scales

When it comes to the ITIL certification salary, the professionals can have better pay scales as there is a great scarcity of talents and growing demand for technology. Organizations are looking for talents and they are even ready to offer a decent salary package to the best talents. Thus, the certification is thereby responsible for your increased career opportunities, better career prospects, and most significantly, hiked salary. The professionals can earn up to the range of $100,000 with slight variations depending on the nations and localities.

 Increased Competency

Being the combination of the best practices in IT service management, the ITIL certification assists you in gaining all the skills you require to render high-quality solutions. Moreover, it even helps you to have a good understanding of the framework, its processes, concepts, techniques, and tools. Also, you can learn to concentrate on user experience, customer satisfaction, collaboration, productivity, and transparency.

Adding Great Value to the Company

Organizations need to get rid of hardware practices and outdated software as they have to keep up with tough competition and innovations in the market. The professionals can add great value to the organizations by implementing the right set of ITIL practices, learning from mistakes, and providing due attention to performance indicators. The framework brings an IT team together with a common language, a common set of tools, and a unified approach that can improve the collaboration between IT team members. Above all, the framework even optimizes resource utilization, strengthens core processes, and gets rid of redundancy.

Fulfilling Global ITSM standards

The framework of ITIL has been made for IT administrators to be business service partners. The certification gives you a better knowledge of global ITSM standards like ISO/IEC 20000 and sets you on par to meet them. The certified professionals have the ability to use the framework to respond to the outages in infrastructure and services rightly. Apart from these, they know the right use of the right ITSM strategy to recognize the organization’s technical data and perceive how it influences the organizational goals.

What are the Career Paths for ITIL Certified Professionals?

When it comes to maximizing ITIL certification career path and earning potential, there are two main reasons behind them. The very first reason is that you can optimize service both on a long-term and daily level as a best practice methodology. The second reason is that the ITIL certification can offer different tangible advantages across a huge range of sectors. Moreover, it offers you countless career opportunities which are as follows:

Senior Project Manager

The individual having an ITIL certification along with significant experience can move ahead over the career ladder. If you can maintain a commitment to best practice in an ever-changing industry like ITSM, then you are suitable for the job position of senior project management. The salary for this post ranges from $ 90,000 to $110,400. In fact, senior project managers have a huge role in maintaining efficient day-to-day operations and creating business-wide strategies. This role determines that their projects are in line with organizational goals and they would talk to stakeholders for getting an update on project progression.

IT Manager

IT managers are responsible for supervising the IT infrastructure of the company such as software platforms, network technology, IT security, and data storage. Moreover, they would form processes for IT management by overseeing their daily adoption. In addition, they are potent enough to maintain the efficiency of online communication channels and are usually responsible for supervising, hiring, and training IT employees as well. The salary range for this designation is between $59,000 and $82,700. They can even research new technologies or upgrades to be adopted in their department and design strategies in line with service demand. 

IT Director

As a standard-bearer of an ITSM industry, the post of IT director is suitable for those who want to merge years of experience with an ITIL certification. Even though the duties are carried out by IT managers and project managers in line with company goals, the formation of these objectives are taken place below the leadership of the IT director. With ITIL certification, you can gain considerable IT knowledge along with the required communication skills for the position of director. In addition, this role includes negotiating service strategies and business change with external as well as internal stakeholders. As an IT director, you can earn in the range of $69,000 to $118,000.

Service Delivery Manager

The duty of the service delivery manager is to create procedures that meet the expectations of stakeholders and customers. In fact, these procedures are termed as Service-Level Agreements (SLAs). Moreover, these strategies break down the objectives of the organization into daily operations and projects as well. Service delivery managers act as the link between business resources, clients, and projects and also report and monitor service efficiency and productivity. The delivery of service is a process carried out within ITIL version 2 and with the presentation of the service lifecycle in ITIL version 3, the service delivery category is now listed under the domains of Service Transition, Service Strategy, and Service Operation. Above all, this job position can earn a salary in the range of $60,000 to $96,000. 

IT Project Manager

The ITIL has been implemented to fulfill a demand for the integration of business and IT best practices. In fact, the role of this position is to coordinate staff from different departments and unite the staff under long-term organizational goals that are to be accomplished through the successful completion of projects. Also, IT project managers can learn how to view a project right from inception to completion through a qualified and detailed understanding of the ITIL Service Lifecycle. This even comprises conceiving service strategies in line with organizational goals, driving continual service improvement, and overseeing their adoption in everyday operations. With this position, you can get ready to earn a salary package that ranges from $70,000 to $84,600.

Conclusion

Obviously, the ITIL course would be a worthwhile investment to journey up the career path and enhance your potential earnings. So you can definitely pursue ITIL certification to get open opportunities for various job positions with a decent salary package. In fact, individuals can get the benefits from different ITIL certifications, and depending on their expertise and experience, one can build up their career in an efficient way. In short, this article is presented to give you a detailed overview and facts of several career paths suitable for ITIL-certified professionals. 

References:

https://www.simplilearn.com/how-itil-help-career-growth-article

https://www.greycampus.com/blog/it-service-management/itil-certification-guide

https://www.greycampus.com/opencampus/itil-foundation/career-opportunities-for-itil-professionals

https://www.itiltraining.com/india/blog/itil-career-paths