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SERVICEITIL 4® Foundation Certification Training
SERVICE ITIL 4® Foundation Certification Training in United Kingdom

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ITIL® 4 Foundation Certification Training

ITIL® 4 Foundation Certification Training in the the UK

Learn ITIL 4 concepts and prepare for ITIL Foundation certification with exam-based tests.

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  • Strengthen your IT service management capabilities through PeopleCert-accredited ITIL 4 training in the UK.
  • Gain access to a complete learning package, including the course, guided exam preparation, and practice tests.
  • Study online from anywhere in the UK, with the ITIL 4 Foundation certification exam fee covered.
  • Prepare with confidence through expert-led ITIL 4 Foundation sessions designed for UK professionals.
  • Complete ITIL 4 Foundation course with Simpliaxis and earn 16 CPDs

Read more...
Refer & Earn

Accredited by

ITIL Accreditation Logo 1ITIL Accreditation Logo 2
SERVICE ITIL 4® Foundation Certification Training in United Kingdom

PeopleCert Accredited Training Organisation

Refer & Earn

ITIL® 4 Foundation Certification Training

5.0

5K+ Enrolled

ITIL® 4 Foundation Certification Training in the the UK

Learn ITIL 4 concepts and prepare for ITIL Foundation certification with exam-based tests.

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  • Strengthen your IT service management capabilities through PeopleCert-accredited ITIL 4 training in the UK.
  • Gain access to a complete learning package, including the course, guided exam preparation, and practice tests.
  • Study online from anywhere in the UK, with the ITIL 4 Foundation certification exam fee covered.
  • Prepare with confidence through expert-led ITIL 4 Foundation sessions designed for UK professionals.
  • Complete ITIL 4 Foundation course with Simpliaxis and earn 16 CPDs

Read more...

Accredited by

ITIL Accreditation Logo 1ITIL Accreditation Logo 2
Download Brochure
View Schedules
View Schedules

    • Strengthen your IT service management capabilities through PeopleCert-accredited ITIL 4 training in the UK.
    • Gain access to a complete learning package, including the course, guided exam preparation, and practice tests.
    • Study online from anywhere in the UK, with the ITIL 4 Foundation certification exam fee covered.
    • Prepare with confidence through expert-led ITIL 4 Foundation sessions designed for UK professionals.
    • Complete ITIL 4 Foundation course with Simpliaxis and earn 16 CPDs

    Read more...
Refer & Earn
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Course Overview

Overview of the ITIL® 4 Foundation Certification Course in the UK

The ITIL 4 Foundation program in the UK, offered by Simpliaxis, introduces learners to modern IT service management and the role ITIL plays in supporting effective service delivery. During structured training hours, participants study how businesses in the UK plan, operate, and improve their IT services. This program is suitable for those who seek an introduction to industry-recognised ITIL practices commonly adopted across organisations in the UK.

What is the ITIL® 4 Foundation Certification Course?

The ITIL 4 Foundation training is a solid starting point for understanding the ITIL framework and how to respond to current digital service challenges. It covers the fundamental ideas such as service value, key practices, and the framework that drive effective IT operations. It also provides a clear understanding of how ITIL supports stable, value-driven IT services for newcomers.

What Is Included in Our ITIL® Foundation Certification in the UK?

The ITIL 4 Foundation training in the UK covers:

  • PeopleCert-approved course delivered by experienced trainers
  • Official ITIL 4 Foundation exam voucher
  • Digital course material, handbooks, and reference notes
  • Live online classes, relevant case studies, mock exams, and practice assessments

What Are the Skills Covered in the ITIL® 4 Certification Course in the UK?

Professionals completing the ITIL 4 Foundation course in the UK develop the following skills:

  • Clear understanding of ITIL principles and service management terminology
  • Knowledge of the service value system and guiding principles
  • Capability to improve service performance and user satisfaction
  • Ways to support continual improvement initiatives
  • Awareness of how IT operations should align with business objectives

What Are the Modes of ITIL® 4 Foundation Course Training in the UK?

At Simpliaxis, we provide several learning formats across the UK, including:

  • Online Live Training: Real-time sessions with certified instructors
  • Corporate Training: Tailored ITIL 4 Foundation programs for teams within organisations

ITIL 4 Foundation Training Highlights

What Are the Key Highlights of the ITIL® 4 Foundation Training Course in the UK?

The ITIL 4 Foundation course provides a combination of real-world learning and structured exam support. This helps participants build the competence necessary for modern IT service management. Some of the main highlights of our ITIL 4 course include:

16-Hours of Live Instructor-Led Sessions

Earn 16 CPDs on Course Completion

Get an Online Subscription to ITIL Publications

Exam Fees are Included in the Training Cost

Earn an eBook and PeopleCert Training Material

Practice Mock Tests & Assessments for the Exam

24/7 Simpliaxis support & assistance

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Career upliftment

Boost Your Career with the ITIL 4 Foundation Certification Course in the UK

What are the Learning Outcomes with the ITIL® 4 Foundation Course Training in the UK?

  • Understand the core concepts of IT service management and the ITIL framework.
  • Learn the key principles of ITIL 4, including the Service Value System and the guiding principles.
  • Get the ability to identify and manage service management practices effectively across IT operations.
  • Develop skills to improve service delivery, enhance customer satisfaction, and align IT with business goals.
  • Understand continual improvement methods and techniques for driving measurable outcomes in IT services.
  • Prepare effectively for the ITIL 4 Foundation certification exam with practical insights and guidance.

Unsure about your prep?

ITIL 4 Foundation Practice Test

  • Immediate Results
  • Sample Papers
  • Time-Limited
  • Comprehensive Explanation
  • Previous Exams

Benefits focused on Individuals and corporate

What Are the Benefits of Getting an ITIL® 4 Foundation Certification in the UK?

Individuals Benefits
    • Enhanced ITSM Knowledge: Get a clear understanding of IT service management principles and ITIL practices to manage IT services effectively in UK organisations.
    • Career Advancement Opportunities: ITIL 4 Foundation certification improves job prospects and positions professionals for roles like ITSM analyst, service desk manager, IT operations lead, etc.
    • Higher Earning Potential: ITIL 4 FoundationCertified professionals in the UK often command higher salaries, with roles in IT service management and support offering competitive compensation.
    • Improved Problem-Solving Skills: Learn structured approaches to manage incidents, service requests, and changes efficiently, and improve the ability to resolve IT issues effectively.
    • Recognition Across Industries: ITIL 4 is widely recognised in the IT, finance, healthcare, and government sectors, which improves professional credibility across organisations in the UK.
Corporate Benefits
    • Improved Service Delivery: Adopting ITIL practices improves the efficiency and consistency of IT service delivery and ensures better outcomes for businesses in the UK.
    • Aligned IT and Business Goals: ITIL 4 Foundation-certified professionals help organisations in the UK with the effective alignment of IT operations with strategic objectives and ensure informed decision-making as well as value-driven services.
    • Reduced Operational Costs: Professionals with ITIL 4 Foundation certification help businesses in the UK minimise downtime and operational expenses throughstreamlined processes, improved incident management, and standardised procedures.
    • Enhanced Customer Satisfaction: Better IT service management, a key skill of the ITIL 4 Foundation training program, helps organisations achieve faster issue resolution, improved reliability, and higher satisfaction for internal and external customers.
    • Stronger Competitive Advantage: Organisations with ITIL-certified professionals implement best practices efficiently and help them stay competitive in the UK market while managing risks effectively.
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Common attendees

Who usually attend ITIL 4 Foundation Training

The ITIL® 4 certification program in the UK helps professionals advance their IT service management expertise. It is designed for individuals such as:

  • IT Project Managers

  • IT Managers

  • IT Project or Team Members

  • Coordinators & Network Operators

  • Business Process Analysts

  • IT Architects

  • Consultants

  • Systems Integrators

  • Help Desk Managers

  • Managed Service Providers

Prerequisites for ITIL 4 Foundation certification training

What Are the Prerequisites for ITIL® 4 Foundation Certification Training in the UK?

No prior experience or qualifications are required to enrol in the Information Technology Infrastructure Library (ITIL) Foundation certification 4 in the UK. Here are some of the requirements for the ITIL 4 Foundation course, which would be beneficial:

  • Basic familiarity with the ways IT teams support business operations can help, but it is not mandatory.

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Exam Format

What is the ITIL® 4 Foundation Certification Exam Pattern? star icon

  • Exam Format: Multiple-choice questions
  • Duration: 60 Minutes
  • Mode of Exam: Online or Paper-based, closed-book
  • Number of Questions: 40
  • Passing Score: 65% (26 correct answers)
  • Exam Cost: Usually, an Official PeopleCert exam voucher is added to the ITIL Foundation course fee

Steps To Get the ITIL® 4 Foundation Certification in the United Kingdom

ITIL Certification Process
1

Enroll the Training:

Join the Simpliaxis instructor-led virtual ITIL 4 Foundation course in the UK, aligned with PeopleCert and AXELOS standards.

2

Learn from Experts:

Access high-quality course materials, real-life case studies, quizzes, and expert guidance to understand key concepts for the exam.

3

Take the Exam:

Once fully prepared, take the official ITIL Foundation exam.

4

Earn Certification:

Get your ITIL 4 Foundation Certification by scoring at least 65% on the exam, along with a digital certificate from PeopleCert on behalf of AXELOS.

Get the ITIL 4 Foundation Certification

ITIL Foundation Certificate

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Curriculum

Course Curriculum

ITIL® 4 Foundation Certification Training in United Kingdom

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  • About ITIL 4
  • Components of theITIL 4 Framework
  • Benefits of ITIL

  • Service and Service Management
  • Components of Service Value
  • Determine the Value of a Service or Product
  • Stakeholders and Value Creation
  • Products,Services, and Service Offerings
  • Service Relationship

  • Nature, Use, and Interaction of the Guiding Principles
  • Focus on Value
  • Start Where You Are
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • Think and Work Holistically
  • Keep it Simple and Practical
  • Optimize and Automate

  • Organizations and People
  • Information and Technology
  • Partners and Suppliers
  • Value Streams and Processes

  • ITIL Service Value System
  • InterconnectedNature of the Service Value Chain
  • Purpose of Each Value Chain Activity

  • Information Security Management
  • RelationshipManagement
  • Supplier Management
  • IT Asset Management
  • Monitoring andEvent Management
  • Release Management
  • Service Configuration Management
  • Deployment Management
  • Continual Improvement
  • ChangeEnablement
  • IncidentManagement
  • ProblemManagement
  • ServiceRequest Management
  • ServiceDesk
  • ServiceLevel Management
  • ITIL Terms
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What you will learn in this ITIL 4 Foundation workshop

What Are the Learning Objectives of the ITIL 4 Foundation Certification Course in the UK?

The ITIL 4 Foundation Course helps candidates build a strong foundation in ITIL principles and understand how to improve service delivery efficiency. Here are some of the key objectives of the training program:

Understand the ITIL 4 Framework :

Get a detailed view of the ITIL 4 structure, its guiding principles, and its relevance to modern UK organisations.

Learn Key Service Management Concepts :

Understand how services create value for customers and how UK businesses use ITIL methods to improve service efficiency and reliability.

Explore the ITIL Service Value System :

Learn the Service Value System, see how its components work together, and understand how UK service teams use the SVS to manage workflows and improve consistency.

Understand the Four Dimensions of Service Management :

Evaluate the four dimensions and how they influence IT service delivery to recognise the balance required between people, processes, partners, and technology within UK IT environments.

Study ITIL Management Practices :

Learn how key management practices, such as incident, problem, and change management, help UK organisations maintain service stability and improve response times.

Apply ITIL Principles to Real-World Scenarios :

understand how to use ITIL 4 concepts in practical situations to avoid challenges commonly faced by businesses in the UK and improve confidence in decision-making.

  • 40+ Certification programs made an impact

     

  • Employee retention improved by 45%

  • Work satisfaction and capabilities improved by 30% on an average

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ITIL 4 Foundation Certification Course For Corporates

Why Corporates Opt Us

With learning targeted to your unique team environment, we at SimpliAxis help to resolve your specific issues and meet your specific needs with tailored training methods. We offer corporate training globally to keep Organizations up to date by building the knowledge gap required and make them strive in the competitive world with the right skills according to the industry needs.

  • Preferred by many MNC’s, Startups, and Organizations among all sectors.
  • Trusted by X clients and meet their training needs.
  • Skilled training experts and professionals around the world with good command of the subjects.
  • Delivering tailoring modules for your enterprises by highly qualified experts.
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ITIL 4 Foundation Course FAQs

FAQs on ITIL® 4 Foundation Certification Training in the UK

The ITIL® 4 Foundation training program introduces core IT service management concepts, the service value system, and guiding principles. It helps professionals understand how modern ITSM practices support digital transformation across UK organisations.

The ITIL 4 Foundation training is ideal for professionals working in IT operations, service desks, project teams, business analysis, support functions, and IT governance. It is also suitable for beginners who seek an entry point into IT service management roles in the UK job market.

The ITIL 4 Foundation course in the UK runs for two days of intensive training. It offers structured lessons, real-world examples, and exam preparation.

Yes, the ITIL 4 Foundation training program is widely recognised across UK enterprises. Employers in the telecom, finance, retail, and technology sectors seek ITIL-certified professionals to maintain efficient, standardised IT service management processes.

ITIL 4 Foundation training providers in the UK usually provide accredited study guides, course workbooks, practice questions, mock tests, exam vouchers, and reference material. Live online classes also offer instructor support to help with exam readiness.

Yes, ITIL 4 Foundation training is designed for beginners with no formal ITSM experience. It provides a pathway into IT service management roles and helps beginners understand the key ITIL concepts widely used across UK organisations.

Absolutely, ITIL 4 Foundation certification improves employability and ITSM skills and opens opportunities with UK employers who look for structured service management capabilities. Certified professionals often transition into roles like service desk manager, ITSM analyst, or incident manager.

The certification for ITIL 4 Foundation is valid for three years from the date of issuance. Participants must renew this certification using Continuing Professional Development (CPD) points, clearing another exam, and showcasing their professional experience.

The ITIL® 4 Foundation certification is the best for you to start with, as it offers a clear understanding of IT service management principles, key practices, and terminology. This certification is also the entry point for all advanced-level ITIL certifications and is ideal for professionals at any stage of their IT and service management career.
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Most UK training providers include the official ITIL 4 Foundation exam voucher in their course fee. This allows participants to take the certification exam immediately after completing their training and preparing through mock tests.

The ITIL 4 Foundation exam in the UK is typically conducted online and proctored remotely. This allows candidates to complete the certification exam at their own convenience. Some centres also offer in-person testing, subject to availability.

The exam for ITIL 4 Foundation certification includes 40 multiple-choice questions to be completed in 60 minutes. Candidates must score 65 percent or higher to pass. The format remains consistent across all accredited UK training providers.

For a comprehensive preparation for the ITIL 4 Foundation certification exam, you should attend instructor-led sessions, learn through structured study guides, and practice mock exams and assessments. Reviewing ITIL principles, service value terminology, and exam patterns also increases the likelihood of passing on the first attempt.

You are eligible to take the ITIL 4 Foundation exam within a week of completing the training. ITIL 4 Foundation training providers in the UK often recommend scheduling the exam while the concepts and exam strategies remain fresh.

Yes, the ITIL 4 Foundation certification earned in the UK is globally recognised. You can use the certification for international job applications or to pursue advanced ITIL qualifications.

If you do not pass the exam, you can retake it by purchasing a new exam voucher. Some UK providers offer exam retake options or discounted second attempts depending on their course packages.
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  • Token or partial payments will become non-refundable after 15 days from the date of payment.
  • Any token or partial amount paid can be applied towards enrollment for any available sessions on our website within 6 months of the payment date.

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

No, there is no transaction processing fee.

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.
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No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Yes, you will receive a certificate after successful completion of the training course.

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Yes, For every course, online Training is available.

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.
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Find out why 1,000+ professionals love SimpliAxis

Why Choose ITIL 4 Foundation Certification Training in the UK with Simpliaxis?

PeopleCert-Accredited ITIL Training

Simpliaxis delivers fully accredited ITIL 4 Foundation training approved by PeopleCert and ensures credible and industry-recognised instruction aligned with global ITSM standards.

Expert UK-Based Instructors

Our ITIL 4 Foundation course is led by experienced trainers who understand current service management challenges faced by UK organisations.

Comprehensive Learning Package

We provide structured study materials, mock tests, exam-preparation resources, and access to live sessions to help you gain a strong understanding of ITIL 4 practices.

UK Market-Relevant Curriculum

Our ITIL 4 Foundation course is designed to reflect ITSM needs across major UK sectors, including finance, telecom, retail, government, and technology.

Official ITIL 4 Exam Voucher Included

The ITIL 4 Foundation training fee includes the official ITIL 4 Foundation exam voucher, helping participants complete the certification without additional administrative costs.

Flexible Online Training Options

Simpliaxis offers live virtual classes tailored for UK time zones, so participants across the UK can enrol in the ITIL 4 Foundation training program conveniently from any location.

Strong Exam Success Support

Through guided practice tests, revision strategies, and interactive discussions, Simpliaxis helps candidates prepare confidently and pass the ITIL 4 Foundation exam on the first attempt.​

Dedicated Post-Training Support

We provide continued support to participants even after course completion, which includes providing access to learning resources, clarification of concepts, updates on the renewal of certification, etc.

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What Are Job Opportunities for Certified ITIL® 4 Foundation Professionals in the UK?

ITIL® 4 Foundation certification opens strong career opportunities across the IT service management sector in the UK. Certified professionals often move into roles such as service desk analyst, IT support lead, incident manager, change manager, and ITSM consultant. Many UK employers, including banks, telecom companies, government departments, and technology firms, prefer ITIL-certified candidates for structured and efficient service operations.

What Certifications Are Required for the ITIL® 4 Foundation Training Course in the UK?

There are no mandatory certifications required to enrol in the ITIL® 4 Foundation training course in the UK. It is designed as an introductory qualification for anyone interested in IT service management. While prior IT experience is helpful, the course suits beginners and professionals who want to understand ITIL principles, service value systems, and modern ITSM practices used across UK organisations.

What Is the Fee for ITIL® 4 Foundation Certification Training in the UK?

The ITIL® 4 Foundation Certification course fee in the UK varies as per the course format and inclusions. On average, costs range from £600 to £1,200 and cover accredited training, exam vouchers, study material, and practice tests.

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Disclaimer : Certified Scrum Master(CSM®),Advanced Certified Scrum Master(A-CSM®), Certified Scrum Professional ScrumMaster(CSP-SM®), Certified Scrum Product Owner (CSPO®), Advanced Certified Scrum Product Owner (A-CSPO®), Certified Scrum Professional Product Owner(CSP-PO®), Certified Scrum Developer (CSD®), Certified Scrum Professional(CSP®), Certified Agile Leadership(CAL-I®,CAL-II®), Scrum Education Units(SEU®),Certified Scrum Trainer (CST®),Certified Enterprise Coach(CEC®), and Certified Team Coach(CTC®), are registered trademarks of Scrum Alliance®. SimpliAxis INC is a Registered Education Ally (REA) of Scrum Alliance.

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