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SERVICEITIL 4® Foundation Certification Training
SERVICE ITIL 4® Foundation Certification Training in Canada

PeopleCert Accredited Training Organisation

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Online ITIL Foundation certification Course

ITIL® 4 Foundation Certification Training in Canada

Build ITIL 4 Foundation skills and earn certification with exam-focused practice tests

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  • Strengthen Your IT Service Management Skills with PeopleCert-Accredited ITIL 4 Training in Canada.
  • Access a Complete Learning Package that Includes the Course, Exam Preparation, and Practice Tests.
  • The ITIL 4 Foundation Certification Exam Fee is Included in the Training Cost.
  • Prepare with Confidence for the Exam through Expert-Led ITIL4 Foundation Classes in Canada.
  • Earn 16 CPDs with ITIL 4 Foundation Certification training in Canada through Simpliaxis

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Accredited by

ITIL Accreditation Logo 1ITIL Accreditation Logo 2
SERVICE ITIL 4® Foundation Certification Training in Canada

PeopleCert Accredited Training Organisation

Refer & Earn

Online ITIL Foundation certification Course

5.0

5K+ Enrolled

ITIL® 4 Foundation Certification Training in Canada

Build ITIL 4 Foundation skills and earn certification with exam-focused practice tests

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  • Strengthen Your IT Service Management Skills with PeopleCert-Accredited ITIL 4 Training in Canada.
  • Access a Complete Learning Package that Includes the Course, Exam Preparation, and Practice Tests.
  • The ITIL 4 Foundation Certification Exam Fee is Included in the Training Cost.
  • Prepare with Confidence for the Exam through Expert-Led ITIL4 Foundation Classes in Canada.
  • Earn 16 CPDs with ITIL 4 Foundation Certification training in Canada through Simpliaxis

Read more...

Accredited by

ITIL Accreditation Logo 1ITIL Accreditation Logo 2
Download Brochure
View Schedules
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    • Strengthen Your IT Service Management Skills with PeopleCert-Accredited ITIL 4 Training in Canada.
    • Access a Complete Learning Package that Includes the Course, Exam Preparation, and Practice Tests.
    • The ITIL 4 Foundation Certification Exam Fee is Included in the Training Cost.
    • Prepare with Confidence for the Exam through Expert-Led ITIL4 Foundation Classes in Canada.
    • Earn 16 CPDs with ITIL 4 Foundation Certification training in Canada through Simpliaxis

    Read more...
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Course Overview

Overview of the ITIL® 4 Foundation Certification Course in Canada

The ITIL 4 Foundation certification program in Canada from Simpliaxis provides participants with a structured introduction to current IT service management. During the 16-hour training sessions, participants also learn the ways organizations design, manage, and improve IT services. The ITIL 4 Foundation training is suitable for those seeking a reliable, industry-recognized path to understanding ITIL practices widely used across enterprises.

What is the ITIL® 4 Foundation Certification Course?

The ITIL 4 Foundation certification training is a beginner-level program that teaches the purpose of ITIL, its evolution, and how it supports modern digital services. It introduces core elements like service relationships, value co-creation, and service value systems. This ensures a strong conceptual base for professionals entering IT service management roles.

What Is Included in Our ITIL® Foundation Certification in Canada?

Our ITIL Foundation certification training in Canada includes:

  • PeopleCert-accredited training sessions led by certified experts
  • Official ITIL 4 Foundation exam voucher
  • Study materials, eBook, and reference guides
  • live virtual sessions, case studies, mock tests, and quizzes

What Are the Skills Covered in the ITIL® 4 Certification Course in Canada?

The ITIL® 4 Foundation certification training program in Canada helps professionals with:

  • In-depth knowledge of ITIL key concepts and service management practices
  • Understanding of service value systems and guiding principles
  • Improvement in service delivery and customer experience
  • Process integration and continual improvement
  • Alignment of IT services with organizational strategies

What Are the Modes of ITIL® 4 Foundation Course Training in Canada?

Simpliaxis offers multiple training modes for the ITIL® 4 Foundation course, such as

  • Online Live Training: Interactive virtual sessions with experts
  • Corporate Training: Tailored programs for enterprise teams (On demand)

ITIL 4 Foundation Training Highlights

What Are the Key Highlights of the ITIL® 4 Foundation Training Course in Canada?

The ITIL 4 Foundation training and certification in Canada combine practical learning and exam-focused guidance. It helps professionals with the necessary knowledge to succeed in today's IT-driven business environment. Some of the key features offered by Simpliaxis in the ITIL 4 course include

16-Hours of Live Instructor-Led Sessions

Earn 16 CPDs on Course Completion

Get an Online Subscription to ITIL Publications

Exam Fees are Included in the Training Cost

Earn an eBook and PeopleCert Training Material

Practice Mock Tests & Assessments for the Exam

24/7 Simpliaxis support & assistance

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Career upliftment

Boost Your Career with ITIL 4 Foundation Certification Course in Canada

What are the Learning Outcomes with the ITIL® 4 Foundation Course in Canada?

  • Understand how the ITIL 4 framework supports modern IT service management within organizations in Canada.
  • Learn the structure and purpose of the service value system and its role in reliable service delivery.
  • Apply ITIL guiding principles to improve daily IT operations in Canada.
  • Recognize key ITIL practices used to manage incidents, problems, and service requests.
  • Support continual improvement efforts by identifying opportunities to enhance IT workflows and service performance.
  • Acquire the knowledge and confidence required for effective preparation for the ITIL 4 Foundation certification exam in Canada.

Unsure about your prep?

ITIL 4 Foundation Practice Test

  • Immediate Results
  • Sample Papers
  • Time-Limited
  • Comprehensive Explanation
  • Previous Exams

Benefits focused on Individuals and corporate

What Are the Benefits of Getting an ITIL® 4 Foundation Certification in Canada?

Individuals Benefits
    • Stronger ITSM Knowledge:Participants develop a clear understanding of the ITIL 4 framework and how it supports dependable service delivery in Canadian IT environments.
    • Improved Job Opportunities:ITIL 4 Foundation certification strengthens eligibility for roles in service desk operations, IT coordination, and service management across industries in Canada.
    • Enhanced Analytical Ability:Participants learn the best ways to interpret service issues, evaluate process gaps, and apply ITIL practices to restore service performance.
    • Meaningful Career Progression:The ITIL 4 Foundation certification supports advancement into roles that require a working grasp of service value, workflow design, and service improvement.
    • Better Exam Readiness:Participants acquire theconceptual clarity required to approach the ITIL 4 Foundation exam with confidence.
Corporate Benefits
    • Reliable Service Performance:Organizations maintain predictable service delivery and minimize disruptions using the expertise of ITIL 4 Foundation certified professionals on structured ITIL methods.
    • Improved Operational Efficiency:ITIL 4 Foundation certified professionals identify workflow delays, streamline routine activities, and support processes that enhance productivity in teams related to support or application services.
    • Stronger Incident and Problem Handling:Certified professionals help businesses in Canada to respond effectively to incidents, minimize recurring issues, and maintain service continuity for internal and external users.
    • Better Cross-Team Coordination:The shared ITIL approach followed by certified professionals helps organizations improve communication between support, operations, and project teams in Canada.
    • Higher Customer and Stakeholder Satisfaction:ITIL 4 Foundation-certified professionals contribute to a more dependable experience for customers and business units in Canada through consistent service delivery, smoother issue resolution, and well-planned improvements.
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Common attendees

Who usually attend ITIL 4 Foundation Training

Professionals in Canada seeking to enhance their IT service management expertise should opt for the ITIL® 4 Certification Course. The program is ideal for professionals such as

  • IT Project Managers

  • IT Managers

  • IT Project or Team Members

  • Coordinators & Network Operators

  • Business Process Analysts

  • IT Architects

  • Consultants

  • Systems Integrators

  • Help Desk Managers

  • Application Developers

Prerequisites for ITIL 4 Foundation certification training

What Are the Prerequisites for ITIL® 4 Foundation Certification Training in Canada?

No prior experience or qualifications are required to enroll in the Information Technology Infrastructure Library (ITIL) certification in Canada. This course is open to:

  • IT professionals new to service management or professionals who want to demonstrate their understanding of ITIL concepts
  • Basic familiarity with the ways IT teams support business operations can help, but it is not mandatory.

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Exam Format

What is the ITIL® 4 Foundation Certification Exam Pattern? star icon

  • Exam Format: Multiple-choice questions
  • Duration: 60 Minutes
  • Mode of Exam: Online or Paper-based, closed-book
  • Number of Questions: 40
  • Passing Score: 65% (26 correct answers)
  • Exam Cost: Usually, an Official PeopleCert exam voucher is added to the ITIL Foundation course fee

Steps To Get the ITIL® 4 Foundation Certification in Canada

ITIL Certification Process
1

Attend the Training:

Join the Simpliaxis instructor-led virtual ITIL 4 Foundation course in Canada, aligned with PeopleCert and AXELOS standards.

2

Develop Skills:

Access high-quality course materials, real-life case studies, quizzes, and expert guidance to understand key concepts for the exam.

3

Pass the Exam:

Once fully prepared, take the official ITIL Foundation exam.

4

Get Certified:

Get your ITIL 4 Foundation Certification by scoring at least 65% on the exam, along with a digital certificate from PeopleCert on behalf of AXELOS.

Get the ITIL 4 Foundation Certification

ITIL Foundation Certificate

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Curriculum

Course Curriculum

ITIL® 4 Foundation Certification Training in Canada

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  • About ITIL 4
  • Components of theITIL 4 Framework
  • Benefits of ITIL

  • Service and Service Management
  • Components of Service Value
  • Determine the Value of a Service or Product
  • Stakeholders and Value Creation
  • Products,Services, and Service Offerings
  • Service Relationship

  • Nature, Use, and Interaction of the Guiding Principles
  • Focus on Value
  • Start Where You Are
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • Think and Work Holistically
  • Keep it Simple and Practical
  • Optimize and Automate

  • Organizations and People
  • Information and Technology
  • Partners and Suppliers
  • Value Streams and Processes

  • ITIL Service Value System
  • InterconnectedNature of the Service Value Chain
  • Purpose of Each Value Chain Activity

  • Information Security Management
  • RelationshipManagement
  • Supplier Management
  • IT Asset Management
  • Monitoring andEvent Management
  • Release Management
  • Service Configuration Management
  • Deployment Management
  • Continual Improvement
  • ChangeEnablement
  • IncidentManagement
  • ProblemManagement
  • ServiceRequest Management
  • ServiceDesk
  • ServiceLevel Management
  • ITIL Terms
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What you will learn in this ITIL 4 Foundation workshop

What Are the Learning Objectives of the ITIL 4 Foundation Certification Course in Canada?

The ITIL 4 Foundation training helps candidates understand the ways to implement ITIL principles to improve service delivery efficiency while aligning IT operations with business objectives. Here are some of the key objectives, of course:

Understand Core ITSM Concepts:

Get a clear understanding of modern IT service management principles and how the ITIL 4 framework supports stable and efficient IT operations across enterprises in Canada.

Learn the ITIL Service Value System:

Explore the structure and purpose of the Service Value System and how businesses use it to deliver consistent, high-quality IT services.

Apply ITIL Guiding Principles:

Understand how to apply the ITIL guiding principles to make practical decisions, improve teamwork, and support service delivery across diverse Canadian IT environments.

Recognize Key ITIL Practices:

Know about the essential ITIL practices, such as incident management, problem management, and change enablement, to manage routine operational challenges across Canada.

Support Continual Improvement:

Learn how to identify improvement opportunities, refine workflows, and enhance overall service performance within Canadian enterprises using ITIL improvement methods.

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  • Employee retention improved by 45%

  • Work satisfaction and capabilities improved by 30% on an average

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ITIL 4 Foundation Certification Course For Corporates

Why Corporates Opt Us

With learning targeted to your unique team environment, we at SimpliAxis help to resolve your specific issues and meet your specific needs with tailored training methods. We offer corporate training globally to keep Organizations up to date by building the knowledge gap required and make them strive in the competitive world with the right skills according to the industry needs.

  • Preferred by many MNC’s, Startups, and Organizations among all sectors.
  • Trusted by X clients and meet their training needs.
  • Skilled training experts and professionals around the world with good command of the subjects.
  • Delivering tailoring modules for your enterprises by highly qualified experts.
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ITIL 4 Foundation Course FAQs

FAQs on ITIL® 4 Foundation Certification Training

The ITIL Foundation certification is a training program that introduces participants to the fundamental principles of ITSM on the basis of the ITIL framework. This certification covers service value, key processes, and practical improvement methods and helps professionals in building a structured approach for delivering reliable and efficient IT services in modern organizations.

This ITIL 4 Foundation training is ideal for professionals working in IT support, service desk operations, and operations management, or those planning to move into ITSM roles in Canada. It is also helpful for individuals employed in the telecom, banking, healthcare, and government sectors who want to understand structured service delivery.

No technical background is necessary to enroll in the ITIL 4 Foundation training program in Canada. The course is designed exclusively for beginners and professionals from various fields and introduces essential ITSM concepts to help participants understand service management practices across industries in Canada.

The ITIL 4 Foundation course in Canada usually spans 16 hours or 2 days. You can also opt for flexible learning options and progress at your own speed.

Yes, the online ITIL 4 Foundation course is available in Canada. This training mode allows professionals to learn from anywhere and receive structured guidance on ITIL principles and exam preparation, aligned with the needs of organizations in Canada.

Participants in Canada receive digital study guides, presentation notes, mock tests, and review exercises with the ITIL 4 Foundation course. These resources help participants understand core ITIL practices and apply them in real situations commonly encountered in Canadian IT operations and service environments.

Yes, many training providers in Canada, like Simpliaxis, offer corporate training programs tailored for teams. This helps organizations develop a consistent understanding of ITIL practices, strengthen service operations, and improve collaboration across departments using shared ITSM principles.

Yes, ITIL certifications expire three years from the date of issuance. Therefore, you must renew the same periodically using Continuing Professional Development (CPD) points, passing another exam, or demonstrating professional experience.

The fee for ITIL Foundation certification in Canada usually ranges from CAD 900 to CAD 1500, depending on the training features. This cost generally covers course materials, instructor support, and the official certification exam.
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The ITIL 4 Foundation exam includes 40 multiple-choice questions with a 60-minute time limit. Candidates must score at least 65 percent to pass. This format is consistent across Canada and follows PeopleCert's global certification requirements.

Yes, the ITIL 4 Foundation exam fee is included in the course package. This simplifies the entire training and registration process for professionals across Canada, allowing them to access training, study materials, and certification in a single enrollment.

Yes, you can take the ITIL 4 Foundation certification exam online via remote proctoring, scheduling the test at your convenience. The online ITIL 4 Foundation exam follows the same rules and certification standards as in-person testing.

Your preparation for the ITIL 4 Foundation certification exam should include reviewing core ITIL concepts, practicing with mock tests, and understanding how ITIL processes apply to Canadian IT environments. An in-depth training on ITIL 4 Foundation offers structured guidance to help participants build confidence and approach the exam with a clear understanding of key topics.

The result for the ITIL 4 Foundation certification exam is usually available within 24 to 48 hours of completing the exam. Participants receive their scores and digital certification from PeopleCert, which manages ITIL examinations worldwide.

You can retake the exam by purchasing a new exam voucher. Some training providers offer a retake option or exam insurance to help participants retake the certification with additional preparation support.

Yes, the ITIL 4 Foundation certification is widely recognized in Canada, especially in industries such as telecom, banking, healthcare, government, and managed services. Employers value certified professionals for their understanding of structured IT service management practices.
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  • Token or partial payments will become non-refundable after 15 days from the date of payment.
  • Any token or partial amount paid can be applied towards enrollment for any available sessions on our website within 6 months of the payment date.

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

No, there is no transaction processing fee.

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.
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No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Yes, you will receive a certificate after successful completion of the training course.

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Yes, For every course, online Training is available.

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.
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Find out why 1,000+ professionals love SimpliAxis

Why Choose ITIL 4 Foundation Certification Training in Canada with Simpliaxis?

Expert-Led ITIL 4 Foundation Training

We deliver the ITIL 4 Foundation course with the help of experts with practical experience in IT service management, who guide the application of ITIL 4 in real operational environments.

PeopleCert-Accredited Training

Simpliaxis offers PeopleCert-accredited ITIL 4 Foundation training, ensuring the course aligns with global standards used across industries in Canada.

Structured Learning Approach

The ITIL 4 Foundation program follows a clear and organized format that guides participants through ITIL concepts step by step and supports steady progress toward certification.

Canada-Focused Training Delivery

We include examples, scenarios, and explanations in our ITIL 4 Foundation training program that reflect the service management needs of Canadian enterprises, enhancing your learning experience.

Comprehensive Study Resources

Participants receive access to practice tests, study guides, and revision materials that further enhance their understanding of the course modules and support exam readiness.

Flexible Training Modes

Our participants in Canada are free to choose a flexible format for their ITIL 4 Foundation course without disrupting their work schedules.

Official Exam Fee Included

The ITIL 4 Foundation exam fee is included in the course fee, so participants can complete the training and get certified without registering separately.

Support for Career Growth

The ITIL 4 Foundation training helps professionals qualify for IT support, coordination, and service management roles that are in demand across Canada's technology and service sectors.

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What Are Job Opportunities for Certified ITIL® 4 Foundation Professionals in Canada?

ITIL 4 Foundation certification opens doors to roles in IT support, service desk operations, incident response, and service coordination across Canada. Certified professionals are valued across sectors such as finance, telecom, retail, healthcare, and government, where organizations rely on structured ITSM practices to maintain efficient, dependable technology services.

What Certifications Are Required for the ITIL® 4 Foundation Training Course in Canada?

The ITIL 4 Foundation course in Canada does not require any prior certification or technical credentials. It is an entry-level program created for those new to ITSM and professionals seeking to understand structured service delivery. The ITIL 4 Foundation course is ideal for individuals transitioning into IT roles across industries in Canada.

What Is the Fee for ITIL® 4 Foundation Certification Training in Canada?

Training fees for the ITIL 4 Foundation Certification Course in Canada typically range from CAD 900 to CAD 1,500, depending on the training features. The cost typically includes instructor-led sessions, digital study material, mock tests, and the official exam.

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Profession Scrum Master (PSM-I®, PSM-II®, PSM-III®), Profession Scrum Product Owner (PSPO-I®, PSPO-II®, PSPO-III®), Profession Scrum Developer (PSD-I®), Scaled Professional Scrum(SPS®),Professional Scrum With Kanban(PSK-I®) , Prove your knowledge of Professional Agile Leadership(PAL-I®), Prove your knowledge of Evidence-Based Management™ (PAL-EBM®), Prove Your Scrum with User Experience Knowledge(PSU-I®) and Professional Scrum Trainer(PST®) are registered trademarks of Scrum.org®. SimpliAxis INC is a Professional Training Network member of Scrum.org®.

Certified Business Analysis Professional (CBAP®), Certification of Capability in Business Analysis(CCBA®), Entry Certificate in Business Analysis(ECBA®), Agile Analysis Certification(AAC®), Certification in Business Data Analytics(CBDA®), Certificate in Cybersecurity Analysis(CCA®), Certificate in Product Ownership Analysis(CPOA®) are registered trademarks of International Institute of Business Analysis(IIBA®). SimpliAxis INC is an Premier Level Endorsed Education Provider of IIBA®.

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