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ITIL 4 Managing Professional Certification

The ITIL 4 Managing Professional Certification course covers four key modules including ITIL 4 Specialist High Velocity IT; ITIL 4 Specialist Create, Deliver, and Support; ITIL 4 Strategist Direct Plan and Improve, and ITIL 4 Specialist Drive Stakeholder Value. This certification helps the candidates to gain upgraded knowledge and skills essential to steer the digital service economy.

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12+ Years
Experienced Trainers
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50
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470
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4.4/5
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The ITIL 4 Managing Professional Certification is suitable for ITIL V3 candidates who want to make the transition to ITIL 4 with ease. This course includes a total of four modules with the help of which you can gain complete knowledge required to steer the economy of digital service. Moreover, it helps the students to cover all the important concepts of the ITIL 4 Foundation. This course is ideal for IT practitioners who already operate in the digital and technical framework within the organization.

As a matter of fact, the certification provides the candidates with technical and practical knowledge about how to operate IT-enabled teams, services, and workflows successfully. However, it should be noted that the individual should complete every module in each stream to get employed in the company as ITIL 4 Strategic Leader or gain the designation ITIL 4 Managing Professional. As of a note, the candidates should have at least 17 v3 credits or at Expert level to take up the transition module of this course.

  • Enjoy detailed training to make a direct transition from V3 to V4
  • Earn 30 PDUs
  • Gain transitional training in the advanced version of ITIL
  • Include one simulation examination
  • Obtain free e-learning access to more than 100 courses
  • Exam fee included in the course fee
  • As the ITIL 4, Managing Professional Certification is a bridge between ITIL V4 and V3, it helps the individuals to make the transition to ITIL V4 easily. It not only helps the individuals but also the professionals to have enough knowledge regarding the navigation of the digital service economy. The professionals who can take up this course includes:

    • Operational Managers
    • IT managers and support teams
    • Quality Analysts
    • Database Administrators
    • System Administrators and Analysts
    • IT Planners, Consultants, and Architects
    • Service Delivery Professionals
    • Practitioners and Process Owners
    • Application Development and Management Teams

    Enquiry

    Curriculum

    ITIL 4 Managing Professional Certification

      1. Understand the key concepts of service management
      1.1 Recall the definition of: (2.0, 2.2.2, 2.3.1, 2.5.4)
      a) Serviceb) Utilityc) Warrantyd) Customere) Userf) Service managementg) Sponsor1.2 Describe the key concepts of creating value with services: (2.1, 2.1.1, 2.2 and all subsections of 2.5)
      a) Costb) Valuec) Organizationd) Outcomee) Outputf) Riskg) Utilityh) Warranty
      1.3 Describe the key concepts of service relationships: (2.3.2, 2.4, 2.4.1)
      a) Service offeringb) Service relationship managementc) Service provisiond) Service consumption
      2. Understand how the ITIL guiding principles can help an organization adopt and adapt service management
      2.1 Describe the nature, use and interaction of the guiding Principles (4.3, 4.3.8)2.2 Explain the use of the guiding principles (4.3)
      a) Focus on value (4.3.1 – 4.3.1.4)b) Start where you are (4.3.2 – 4.3.2.3)c) Progress iteratively with feedback (4.3.3 – 4.3.3.3)d) Collaborate and promote visibility (4.3.4 – 4.3.4.4)e) Think and work holistically (4.3.5 – 4.3.5.1)f) Keep it simple and practical (4.3.6 – 4.3.6.3)g) Optimize and automate (4.3.7 – 4.3.7.3)
      3. Understand the four dimensions of service management3.1 Describe the four dimensions of service management (3):
      a) Organizations and people (3.1)b) Information and technology (3.2)c) Partners and suppliers (3.3)d) Value streams and processes (3.4-3.4.2)
      4. Understand the purpose and components of the ITIL service value system4.1 Describe the ITIL service value system (4.1)
      5. Understand the activities of the service value chain, and how they interconnect5.1 Describe the interconnected nature of the service value chain and how this supports value streams (4.5)
      5.2 Describe the purpose of each value chain activity: (4.5.1-4.5.6)
      a) Planb) Improvec) Engaged) Design & transitione) Obtain/buildf) Deliver & support
      6. Know the purpose and key terms of 15 ITIL practices6.1 Recall the purpose of the following ITIL practices:
      a) Information security management (5.1.3)b) Relationship management (5.1.9)c) Supplier management (5.1.13)d) IT asset management (5.2.6)e) Monitoring and event management (5.2.7)f) Release management (5.2.9)g) Service configuration management (5.2.11)h) Deployment management (5.3.1)i) Continual improvement (5.1.2)j) Change enablement (5.2.4)k) Incident management (5.2.5)l) Problem management (5.2.8)m) Service request management (5.2.16)n) Service desk (5.2.14)o) Service level management (5.2.15)
      6.2 Recall definitions of the following ITIL terms: (5.2.4, 5.2.5, 5.2.6, 5.2.7, 5.2.8, 5.2.11)
      a) IT assetb) Eventc) Configuration itemd) Changee) Incidentf) Problemg) Known error
      7. Understand 7 ITIL practices7.1 Explain the following ITIL practices in detail, excluding how they fit within the service value chain:
      a) Continual improvement (5.1.2) including: - The continual improvement model (4.6, fig 4.3)b) Change enablement (5.2.4)c) Incident management (5.2.5)d) Problem management (5.2.8)e) Service request management (5.2.16)f) Service desk (5.2.14)g) Service level management (5.2.15 – 5.2.15.1)
      Note: The numbers are the Book References and can be found in The ITIL Foundation publication, ITIL 4edition
      1. Understand how to plan and build a service value stream to create, deliver and support services1.1 Understand the concepts and challenges relating to the following across theservice value system:
      a) Organizational structure (2.1.1)b) Integrated/collaborative teams (2.3.5, 2.3.5.1-3)c) Team capabilities, roles and competencies (2.2.1-2, 2.2.2.1-2)d) Team culture and differences (2.3.1-5)e) Working to a customer-orientated mindset (2.3.6, 2.3.6.1)f) Employee satisfaction management (2.2.4)g) The value of positive communications (2.3.7, 2.3.7.1)
      1.2 Understand how to use a ‘shift-left’ approach (5.1.5)1.3 Know how to plan and manage resources in the service value system, including:
      a) Team collaboration and integration (2.3.3 (including subsections), 2.3.5)b) Workforce planning (2.2.3)c) Results based measuring and reporting (2.2.5, 2.2.5.1)d) The culture of continual improvement (2.3.4, 2.3.8)
      1.4 Understand the use and value of information and technology across the servicevalue system, including:
      a) Integrated service management toolsets (3.9.1-2)b) Integration and data sharing (3.1, 3.1.1-2)c) Reporting and advanced analytics (3.2, 3.2.1-2)d) Collaboration and workflow (2.3.6.1, 3.3, 3.3.1-3)e) Robotic process automation (RPA) (3.4, 3.4.1-3)f) Artificial intelligence and machine learning (3.5, 3.5.1-3, 3.6, 3.6.1-2)g) Continuous integration and delivery/deployment (CI/CD) (3.7-3.7.4)h) Information models (3.8, 3.8.1)
      2. Know how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams
      2.1. Know how to use a value stream to design, develop and transition new services (4, 4.1, 4.1.1-7, 4.2.1)2.2 Know how the following ITIL practices contribute to a value stream for a new service (4.2.1)a) Service design (2.1, 2.2.1, 2.4)b) Software development and management (2.1, 2.3 & 2.4)c) Deployment management (2.1, 2.2.2, 2.3 & 2.4)d) Release management (2.1, 2.3 & 2.4)e) Service validation and testing (2.1, 2.3 & 2.4)f) Change enablement (2.1, 2.2.1, 2.4, 4.1.1, 4.1.2)
      2.3 Know how to use a value stream to provide user support (4, 4.1, 4.1.1-7, 4.2.2)2.4 Know how the following ITIL practices contribute to a value stream for usersupport (4.2.2)a) Service desk (2.1, 2.2.2 & 2.4)b) Incident management (2.1, 2.2, 2.4, 3.2.1, 3.2)c) Problem management (2.1, 2.2.1, 2.4, 3.2.1, 3.1, 3.2.2, 3.4)d) Knowledge management (2.1. 2.2.4 & 2.4)e) Service level management (2.1, 2.3 & 2.4, 2.3)f) Monitoring and event management (2.1 & 2.4)
      3. Know how to create, deliver and support services3.1 Know how to co-ordinate, prioritize and structure work and activities to create, deliver and support services, including:a) Managing work as tickets (5.1, 5.1.1, 5.1.2, 5.1.4)b) Prioritizing work (5.1, 5.1.1-4)3.2 Understand the use and value of the following across the service value system:a) Buy vs build considerations (5.2.1, 5.2.1.1-3)b) Sourcing options (5.2, 5.2.2-3)c) Service integration and management (5.2.4, 5.2.4.1)
      Note: The numbers are the Book References and can be found in The ITIL 4: Create, Deliver and Support
      1. Understand how customer journeys are designed1.1 Understand the concept of the customer journey (1.2.4, 2, 2.1, 2.2, tab 2.1)1.2 Understand the ways of designing and improving customer journeys (2.3, 2.3.1-4, 2.4, 2.4.1-3, 2.5, 2.6)
      2. Know how to target markets and stakeholders2.1 Understand the characteristics of markets (3, 3.3, 3.3.1, 3.3.1.1-2)2.2 Understand marketing activities and techniques (3.4, 3.4.1-7, 3.5) 2.3 Know how to describe customer needs and internal and external factors that affect these (3.1, 3.1.1-5, 3.3.1.2, 3.3.2)2.4 Know how to identify service providers and explain their value propositions (3.2, 3.2.1)
      3. Know how to foster stakeholder relationships3.1 Understand the concepts of mutual readiness and maturity (4.3, 4.3.5, tab 4.7, tab 4.14)3.2 Understand the different supplier and partner relationship types, and how these are managed (4.2, 4.2.1-3, 4.4, tab 4.3, tab 4.4)3.3 Know how to develop customer relationships (4.3, 4.3.1-4, tab 4.7, tab 4.9, tab 4.19)3.4 Know how to analyse customer needs (4.1, 4.1.1-2, 4.3.4, 4.3.4.1-3)3.5 Know how to use communication and collaboration activities and techniques (4, 4.1, 4.1.1-2, tab 4.2)3.6 Know how the relationship management practice can be applied to enable and contribute to fostering relationships (the relationship management practice 2.1, 2.4)3.7 Know how the supplier management practice can be applied to enable and contribute to supplier and partner relationships management (the supplier management practice 2.1, 2.4)
      4. Know how to shape demand and define service offerings4.1 Understand methods for designing digital service experiences based on value-driven, data-driven and user-centred service design (5.3, 5.3.1-6)4.2 Understand approaches for selling and obtaining service offerings (5.4, 5.4.1-3)4.3 Know how to capture, influence and manage demand and opportunities (5.1, 5.1.1-5)4.4 Know how to collect, specify and prioritise requirements from a diverse range of stakeholders (5.2, 5.2.1-7)4.5 Know how the business analysis practice can be applied to enable and contribute to requirement management and service design (the business analysis practice 2.1, 2.4)
      5. Know how to align expectations and agree details of services5.1 Know how to plan for value co-creation (6.1, 6.1.1-3)5.2 Know how to negotiate and agree service utility, warranty and experience (6, 6.2.3, 6.2.4, 6.2.4.1-3)5.3 Know how the service level management practice can be applied to enable and contribute to service expectation management (the service level management practice 2.1, 2.4)6. Know how to onboard and offboard customers and users6.1 Understand key transition, onboarding and offboarding activities (5.3.6, 7, 7.6, 7.6.1-2, 7.1)6.2 Understand the ways of relating with users and fostering user relationships (7.2, 7.2.1-2, 7.6)6.3 Understand how users are authorized and entitled to services (7.1.3, 7.4, tab 7.3)6.4 Understand different approaches to mutual elevation of customer, user and service provider capabilities (7.5)6.5 Know how to prepare onboarding and offboarding plans (5.3.4, 7.1, 7.1.1-4, 7.6, 7.6.1-2, 7.7, tab 7.2, tab 7.3)6.6 Know how to develop user engagement and delivery channels (7.3)6.7 Know how the service catalogue management practice can be applied to enable and contribute to offering user services (7.4, tab 7.7, the service catalogue management practice 2.1, 2.4)6.8 Know how the service desk practice can be applied to enable and contribute to user engagement (the service desk practice 2.1, 2.2, 2.4)
      7. Know how to act together to ensure continual value co-creation (service consumption / provisioning)7.1 Understand how users can request services (8.2, 8.2.1-2, 8.2.4-5)7.2 Understand methods for triaging of user requests (8.2, 8.2.2-5)7.3 Understand the concept of user communities (8.3, 8.3.1)7.4 Understand methods for encouraging and managing customer and user feedback (8.2.6, tab 8.5)7.5 Know how to foster a service mindset (attitude, behaviour and culture) (8, 8.1, 8.1.1-3)7.6 Know how to use different approaches to provision of user services (8.2, 8.2.1)7.7 Know how to seize and deal with customer and user ‘moments of truth’ (8.2.4, 8.2.5)7.8 Know how the service request management practice can be applied to enable and contribute to service usage (8.2.1, the service request management practice 2.1, 2.4)
      8. Know how to realize and validate service value8.1 Understand methods for measuring service usage and customer and user experience and satisfaction (9.2.2, 9.2.3)8.2 Understand methods to track and monitor service value (outcome, risk, cost and resources) (9, 9.2, 9.2.1-3, 9.3)8.3 Understand different types of reporting of service outcome and performance (9.2.1, 9.3, 9.5.1)8.4 Understand charging mechanisms (5.4.1, 9.5.4, tab 5.12)8.5 Know how to validate service value (9.1, tab 9.2, 9.3, 9.4.1) 8.6 Know how to evaluate and improve the customer journey (9.2.2, 9.4, 9.4.1-2)8.7 Know how the portfolio management practice can be applied to enable and contribute to service value realization (9.5.5, the portfolio management practice 2.1, 2.4)
      Note: The numbers are the Book References and can be found in ITIL 4 Drive Stakeholder Value
      1. Understand concepts regarding the high-velocity nature of the digital enterprise, includingthe demand it places on IT1.1 Understand the following terms:a) Digital organization (2.3)b) High-velocity IT (2.1)c) Digital transformation (2.4)d) IT transformation (2.4.1)e) Digital product (2.6.1)f) Digital technology (2.2)1.2 Understand when the transformation to high-velocity IT is desirable and feasible (2.1)1.3 Understand the five objectives associated with digital products toachieve:a) Valuable investments – strategically innovative and effectiveapplication of IT (2.5.1, 4, 4.1)b) Fast development - quick realization and delivery of IT services andIT-related products (2.5.1, 4, 4.2)c) Resilient operations - highly resilient IT services and IT-relatedproducts (2.5.1, 4, 4.3)d) Co-created value - effective interactions between service providerand consumer (2.5.1, 4, 4.4)e) Assured conformance - to governance, risk and compliance (GRC)requirements (2.5.1, 4, 4.5)
      2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’2.1 Understand how high-velocity IT relates to:a) The four dimensions of service management (2.6.6, 2.6.6.1-4, 2.6.7)b) The ITIL service value system (2.6, 2.6.3, 2.6.3.1, 2.6.3.2, 2.6.4)c) The service value chain (2.5.1, 2.6.3, 2.6.3.1, 2.6.3.2, 2.6.4)d) The digital product lifecycle (2.6.2)
      3. Understand the importance of the ITIL guiding principles and other fundamental concepts fordelivering highvelocity IT3.1 Understand the following principles, models and concepts:a) Ethics (3.2.1, 3.2.1.1)b) Safety culture (3.2.2.2)c) Lean culture (3.2.3.2, tab 3.2)d) Toyota Kata (3.2.3.3)e) Lean / agile / resilient / continuous (2.5.2, 2.5.2.1-4, tab 2.2)f) Service-dominant logic (2.5.2.5)g) Design thinking (3.2.1.2)h) Complexity thinking (3.2.3.1)3.2 Know how to use the following principles, models and concepts:▪ Ethics▪ Safety culture▪ Lean culture▪ Toyota Kata▪ Service-dominant logic▪ Design thinking▪ Complexity thinking(3.2, 3.2.1, 3.2.1.1, 3.2.2.2, 3.2.3.2, tab 3.2, 3.2.3.3, 2.5.2,2.5.2.1-4, tab 2.2, 2.5.2.5, 3.2.1.2, 3.2.3.1)to contribute to:a) Help get customers’ jobs done (3.1.4, tab 3.1)b) Trust and be trusted (3.1.2, tab 3.1)c) Continually raise the bar (3.1.3, tab 3.1)d) Accept ambiguity and uncertainty (3.1.1, tab 3.1)e) Commit to continual learning (3.1.5, tab 3.1)
      4. Know how to contribute to achieving value with digital products4.1 Know how the service provider ensures valuable investments are achieved. (4.1, 4.1.1, 4.1.1.1-3, 4.1.2, 4.1.3, 4.1.4, 4.2, 4.3, 4.4)4.2 Know how to use the following practices to contribute to achieving valuable investments (tabs 4.1, 4.2, 4.3, 4.4):a) Portfolio management (2.1, 2.4)b) Relationship management (2.1, 2.4)4.3 Know how the service provider ensures fast development is achieved. (4.2, 4.2.1, 4.2.2, 4.2.3, 4.2.3.1-2, 4.2.4, 4.2.5, 4.2.6, 4.2.7, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 4.12, 4.13)4.4 Know how to use the following practices to contribute to achieving fast development (tabs 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 4.12, 4.13)a) Architecture management b) Business analysis (2.1, 2.4)c) Deployment management (2.1, 2.2.2, 2.4, 3.2.2)d) Service validation and testing (2.1, 2.1.1, 2.1.2, 2.4)e) Software development and management (2.1, 2.2, 2.4)4.5 Know how the service provider ensures resilient operations are achieved. (4.3, 4.3.1, 4.3.2, 4.3.3, 4.3.4, 4.3.5, 4.3.6, 4.3.7, 4.14, 4.15, 4.16, 4.17, 4.18, 4.19, 4.20)4.6 Know how to use the following practices to contribute to achieving resilient operations (4.14, 4.15, 4.16, 4.17, 4.18, 4.19, 4.20):a) Availability management (2.1, 2.4)b) Capacity and performance management (2.1, 2.4)c) Monitoring and event management (2.1, 2.4)d) Problem management (2.1, 2.2.2, 2.4)e) Service continuity management (2.1, 2.4)f) Infrastructure and platform management (2.1, 2.4)4.7 Know how the service provider ensures co-created value is achieved. (4.4, 4.4.1, 4.21)4.8 Know how to use the following practices to contribute to achieving cocreated value with the service consumer (4.21):a) Relationship management (2.1, 2.4)b) Service design (2.1, 2.4)c) Service desk (2.1, 2.4)4.9 Know how the service provider ensures assured conformance is achieved (4.5, 4.5.1, 4.5.2, 4.5.3, 4.22, 4.23, 4.25)4.10 Know how to use the following practices to contribute to achieving assured conformance (4.22, 4.23, 4.25):a) Information security managementb) Risk management
      1. Understand the key concepts of Direct, Plan & Improve1.1 Understand the following key terms:a) Direction (1.2)b) Planning (1.3)c) Improvement (1.4, 1.5)d) Operating model (1.6.2)e) Methods (1.3.1.4)f) Risks (1.2.1.3)g) Scope of control (1.1.1)1.2 Understand the differences between the following key concepts:a) Vision and mission (1.2.1.1)b) Strategy, tactics and operations (1.3.1, 1.3.1.1-3)c) Governance, compliance and management (1.6.1.1)d) Policies, controls and guidelines (1.2.1.2, 1.2.1.3)1.3 Understand the concepts of value, outcomes, costs & risks and their relationships to direction, planning and improvement (1.8)2. Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context2.1 Identify the scope of control and within this:a) Know how to cascade objectives and requirements (1.3.1, 1.3.1.1, 2.1.3, 2.1.4)b) Know how to define effective policies, controls and guidelines (2.5.2, 2.5.2.1-3)c) Know how to place decision-making authority at the correct level (2.2.2)
        3. Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system3.1 Understand the role of risk and risk management in DPI (1.2.1.3, 2.3, 2.3.1-2)3.2 Understand how governance impacts DPI (2.2, 2.2.1, 2.2.1.1, 2.2.2, 2.2.3)3.3 Know how to ensure that controls are sufficient, but not excessive (2.5.2.1, 2.5.2.2)4. Understand and know how to use the key principles and methods of continual improvement for all types of improvements4.1 Know how to use the ITIL continual improvement model to improve the service value system or any part of the SVS4.2 Know how to identify assessment objectives, outputs, requirements and criteria (3.1.1.2, 3.1.3, 3.1.3.1, 3.1.4, 3.2)4.3 Know how to select an appropriate assessment method for a particular situation (3.1.3, 3.1.3.1-7)4.4 Know how to define and prioritize desired outcomes of an improvement (the continual improvement practice 2.4.2.2, Core Guidance 5.2, 5.4, 5.4.1-3, 5.4.3.1)4.5 Know how to build, justify and advocate for a business case (5.4.2, 2.4.3, 2.4.3.1-2)4.6 Know how to conduct:a) improvement reviews (5.4.6, 5.4.6.1)b) analysis of lessons learned (5.4.7 – 5.4.7.2, the continual improvement practice 2.4.1.4)4.7 Know how to embed continual improvement at all levels of the SVS (5, 5.1-3, the continual improvement practice 2.4.1.3)
        5. Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement5.1 Understand the nature, scope and potential benefits of organizational change management (6.3, 6.3.1, 6.3.2, 6.3.2.1-3, tab 6.4, the organizational change management practice 2)5.2 Know how to use the key principles and methods of Communication & OCM:a) Identify and manage different types of stakeholders (6.2, 6.2.1, 6.2.2)b) Effectively communicate with and influence others (6.1.2 - 6.1.2.5, 6.1.5, 6.3.2, 6.3.2.1-3, tab 6.2)c) Establish effective feedback channels (6.1.2.1, 6.1.5, 6.1.6)5.3 Know how to establish effective interfaces across the value chain (6.2, 6.3.3, 7.3.1.6, 7.3.2.5)
        6. Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement6.1 Know how to define indicators and metrics to support objectives (4, 4.1, 4.1.1-3, 4.2, 4.2.1-3 , tab 4.2)7. Understand and know how to direct, plan and improve value streams and practices7.1 Understand the differences between value streams and practices and how those differences impact direction, planning and improvement (3.3, 3.3.1-2, 7.3.3, 7.3.3.1-3)7.2 Know how to select and use the appropriate methods and techniques to direct, plan and improve value streams and practices.a) Addressing the 4 dimensions (4.3.1-4, 4.3.4.1-3, 7.3.2)b) Applying the guiding principles (1.7, 8.2.1-7)c) Value stream mapping (3.3, 3.3.1-5, 3.3.4.1)d) Optimization of workflow (3.3.1, 3.3.2, 3.3.4, 3.3.4.1, 4.3.4, 4.3.4.1-3, 7.3.3.4-7)e) Elimination of waste (3.3.1-4, 7.3.3, 7.3.3.5, 7.3.3.7)f) Ensuring & utilizing feedback (1.7, 2.1.3-4, 6.1.2, 6.1.2.1-5, 6.1.6, 6.3.5.1-2)
        Note: The numbers are the Book References and can be found in ITIL 4 Direct, Plan & Improve

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      Obtain 24 x 7 learning support from the experts
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      Practice on real-world issues with the use of virtual labs for hands-on learning
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      Rapid transition from ITIL v3 TO ITIL v4
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    Our corporate learning solutions are overall cost-effective for both facilitators and learners as, on the one hand, remote education cuts transportation costs, resources costs, and other crucial costs drastically. The upkeep costs are also more economical than in-person training sessions. Instead, the teams invest in real-world applications while cutting the course cost and ensuring learners' engagement. On the other hand, our offline training sessions help organizations create a winning corporate culture that ultimately invests in boosting employee engagement and productivity. One training session consists of maximum aspirants and employees and reduces the overall training budget. In short, now no one can hinder your career growth as you will be able to access job-driven advanced courses without making a hole in your pocket.

    Learn from Anywhere Anytime

    Simpliaxis has opened a new door of success for professionals by allowing them to attend web-based career advancement courses. Learners can enroll in corporate learning programs from anywhere globally to assist organizations that run multiple branches simultaneously around the globe. Learners can reclaim technology-empowered location-independent lifestyles without sacrificing their career goals. Kick-start your growth story and make headway towards a rewarding career path from anywhere, anytime, without taking a break from your career.

    Agile Learning with Industry-experts

    While companies have started quickly responding to reskilling strategies and technology rollouts, web-based corporate learning programs support these pivots by offering an exceptional agile solution to this fast-paced market. With Simpliaxis, you will get introduced to effective and agile enterprise learning programs that outstandingly accommodate new market dynamics. Create a solid foundation by receiving support from industry leaders. Their practical learning methodologies make a business more future-proof. In short, expert-led online and offline learning courses with Simpliaxis for career advancement are worth rooting for.

    Why Corporate Opt Us

    With learning targeted to your unique team environment, we at SimpliAxis help to resolve your specific issues and meet your specific needs with tailored training methods. We offer corporate training globally to keep Organizations up to date by building the knowledge gap required and make them strive in the competitive world with the right skills according to the industry needs.

    • Preferred by many MNC’s, Startups, and Organizations among all sectors.
    • Trusted by X clients and meet their training needs.
    • Skilled training experts and professionals around the world with good command of the subjects.
    • Delivering tailoring modules for your enterprises by highly qualified experts.

    Corporate Enquiry

    Certification Process

    ITIL 4 Managing Professional Certification

    Apply for the ITIL 4 Managing Professional course online on one of the official websites.

    1

    Complete the modules of ITIL 4 Managing Professional Certification.

    2

    Appear for the online examination of ITIL 4 Managing Professional Transition Module Certification.

    3

    You have to correct 28 questions out of 40 in 90 minutes or score 70% in the examination to pass.

    4

    Download the certificate from the official website that has lifetime validity.

    5

    Trainers

    Our Trainers provide complete freedom to the students, to explore the subject and learn based on real-time examples. Our trainers help the candidates in completing their projects. Candidates are free to ask any questions at any time.

    • More than 15+ Years of Experience.
    • Trained more than 5000+students.
    • Experience in Training Global Students.
    • Strong Theoretical & Practical Knowledge.
    • Certified Professionals with High Grade.
    • Expert level Subject Knowledge and fully up-to-date on real-world industry applications.
    • Trainers have Experienced in multiple real-time projects in their Industries.

    Frequently Asked Questions

    A certified ITIL 4 Managing Professional is the one who has completed all the modules of the ITIL 4 Managing Professional course and developed the skills enough to run IT-enabled teams, services, and workflows successfully within the organization.
    There is no need to renew the ITIL 4 Managing Professional certification as it is valid for a lifetime.
    The ITIL 4 Managing Professional certification is valid for a lifetime.
    In order to get the ITIL 4 Managing Professional course certification, you have to accomplish and pass all four modules with 17 credits from the scheme of ITIL v3 across the transition module.
    Of course, the examination fee is included in the ITIL 4 Managing Professional module course fee.
    If we talk about the exam format of the ITIL 4 Managing Professional certification, the exam type is a closed book containing 40 multiple choice questions of duration 90 minutes. You have to score 28 marks or above (70 percent) to pass the examination.
    You can feel free to take the exam anytime after the training of the ITIL 4 Managing Professional course. In fact, you can either take the exam online or else offline by directly visiting the institute itself.
    The ITIL 4 Managing Professional Certification offers all the necessary knowledge to the students needed to work in the ITIL 4 services value system. This certification allows you to obtain the up-to-date skills required for IT and ITIL system management by identifying your existing achievements in ITIL. The course is suitable for IT architects, quality analysts, system administrators, IT managers, service delivery professionals, operational managers, database administrators, and process owners and practitioners as well.

    However, the candidate is eligible for this transition module only if he or she holds an ITIL Expert (v3) certificate or at least 17 credits from the Foundation and Manager/Practitioner/Intermediate modules from old versions. Otherwise, if you are ready to take the MALC exam after you have passed the training, even then you are eligible to get the ITIL 4 Managing Professional Certification.
    There are several benefits of pursuing ITIL 4 Managing Professional Certification which are as follows:
    • Better employment in one of the reputed companies with a decent salary package
    • Ability to implement ITIL frameworks with confidence in your organizations
    • Makes you act as the value creator for the enterprise
    • Develop extra skills and gain complete knowledge to move ahead in the career path
    • Get a fast transition from ITIL v3 to ITIL v4
    The prerequisites for taking up the ITIL 4 Managing Professional course is nothing but you should have at least 17 credits from the Foundation and Practitioner/Intermediate/Manager modules from old versions or have ITIL Expert (v3) certificate.
    Yes, the refund option is available for the course fee you made. To know more about refunds, visit our Refund Policy.
    Upon successful completion of payment, you will receive a confirmation email of your payment.
    We accept payment from VISA, Master, Maestro, AMEX and Discover
    All types of payment methods are available. You can pay Online through Credit Cards, Debit Card and Net Banking, Direct Bank Transfer/Wire Transfer to our account and many more.
    Select the course of your interest from the link below and view all the upcoming workshops.https://www.simpliaxis.com/
    Yes, you can get a customized schedule at your convenience.
    No, the course fee includes everything including the exam fee if there is any.
    Yes, you can change the city and date at your convenience. Contact us to know more details.
    In case, if you have missed a class you can get access to our class recordings. Otherwise, attend another training session of our upcoming batch.
    Choose the course of your interest, opt for a schedule as per your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment.
    Yes, you will receive a certificate after successful completion of the training course.
    At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/
    We do provide different modes of training, Classroom training Online training Live Virtual training
    Yes, online training is available on various courses. You have an option to choose the mode of training for your course.
    Yes, we do provide corporate training. We customize training based on our client's needs.
    All our trainers are highly qualified and certified having numerous years of experience in the training industry.
    Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.
    Please write to us at [email protected] or submit your query by contacting us or you can contact us at below numbers +1 249 500 3143 (Canada) | +91- 9741324747 (India) | +353 (89) 9522027 (Europe) +65 3 1592313 (ASIA) | +1-361-998-9988 (USA and Other Part of World)
    Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.
    The first attempt of the SAFe® Release Train Engineer certification exam is included as part of the course registration fee if the exam is taken within 30 days of training completion. Each retake for the exam costs $50.
    Simpliaxis is a recognized global leader in the training industry. We provide training for both individuals and organizations which help them to achieve their professional and business goals.All our trainers are globally renowned and industry experts. We conduct workshops that are highly interactive with hands-on practical sessions at affordable prices. please click www.simpliaxis.com to know more about Simpliaxis.
    To deliver high-quality training and help our participants & clients to build a high-performing workforce.

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    Reviews

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    Rhythm Verma

    Rhythm Verma

    Some productive use of the long weekend here in Canada! Happy to announce that I'm now a Certified Scrum Master.Special thanks to my coach Abid Quereshi and team SimpliAxis for organizing such an inclusive and interactive session, it was...

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    Leo Anian Atienza

    Leo Anian Atienza

    I am happy to share that I am officially a Certified Scrum Master.Many thanks to SimpliAxis and Abid Quereshi! I look forward to applying the Scrum concepts by helping build synergy through collaboration and efficiency through enablement.

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    Sridhar Nair

    Sridhar Nair

    CSPO certification done!Thank you Valerio Zanini, CST, CPIT for creating an engaging and informative learning experience.A big shoutout to Online Business Systems for always encouraging and supporting us to #keeplearning

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    Mousab Hussein Alhariri

    Mousab Hussein Alhariri

    I am pleased to share that I have attend Certified Scrum Product Owner (#CSPO) workshop from Scrum Alliance and becom certified.(For those interested, I definitely recommend checking out Scrum Alliance and #SimpliAxis)

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    Quincy Chukwueloka

    Quincy Chukwueloka

    Another in the bag.Thank you Valerio Zanini, CST, CPIT for the Interactive and in-depth training. #training #careergrowth #problemsolvingskills #development

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    Joanna Grant

    Joanna Grant

    Please to announce that I am now a Certified Scrum Product Owner. #scrum #cspo #scrumalliance #prodmgmt

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    Oluwabiyi Adegunwa

    Oluwabiyi Adegunwa

    I took on a new knowledge and skill acquisition process, aimed at personal and professional development.Delightfully become a Certified Scrum Product Owner®Recommended, check out Scrum Alliance and SimpliAxisMy trainer, Valerio Zanini, CST, CPIT, was great at what...

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    Christopher Paraz

    Christopher Paraz

    This year has been a time of personal and professional development for me. And to that end, I'm delighted to finally become a Certified Scrum Product Owner!Big thanks to Bernadee Uy for recommending this and for always advocating continuous...

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    Vlad Crihan

    Vlad Crihan

    I'm a Certified Scrum Master now!Thanks to SimpliAxis for the great classes and for Scotia Digital for organizing this, it was fun times

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    Oniel Wilson

    Oniel Wilson

    Newest Scrum Master on the block. Thanks to Aakash Srinivasan and the SimpliAxis team for providing me with the training and tools to start my Agile journey.