ITIL 4® Foundation Certification Training

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ITIL 4® Foundation Certification Training

Skill you’ll gain : ITIL concepts, Process models, Service Lifecycle

16 Hrs |02 or 04 days

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Aakash Srinivasan, CST
Certified Scrum Master (CSM®)Certified Scrum Product Owner (CSPO®)
Aakash Srinivasan is an experienced Agile transformation leader and a co-founder of SimpliAxis Inc., an Agile training and coaching service company (www.simpliaxis.com) based in Seattle, Washington.
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Experience: 15+ Years
Michel Goldenberg, CST
Certified Scrum Master (CSM®)Advanced Certified Scrum Master (ACSM®)Certified Scrum Product Owner (CSPO®)Advanced Certified Scrum Product Owner (ACSPO®)Certified Scrum Developer (CSD®)Advanced Certified Scrum Developer (ACSD®)Certified Scrum Professional - DeveloperCertified Scrum Professional - ScrumMaster®Certified Scrum Professional - Product Owner®
Michel Started working with Agile in 2001 when he first used eXtreme Programming as a team member in a very complex project in Brazil, since that project Michel decided to focus his career in coaching and training in Agile. Some people like to call him a nomad because he is always working world wide and moving from country to country to always find the most challenging market so he can always improve in Agile by helping people learn and apply it. During his journey Michel became Certified Scrum Trainer (2009), a TAC member (2017) and Path to CSP educator (2019), and now his main focus is to deliver Certified Training under Scrum Alliance brand.
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Experience: 21+ Years
Raj Kasturi, CST
CSM
Raj is an experienced Scrum Trainer, Scrum Master, Agile Coach helping organizations transition to Scrum
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Experience: 28+ Years
Abid Quereshi, CST
Certified Scrum Master (CSM®)Advanced Certified Scrum Master (ACSM®)Certified Scrum Product Owner (CSPO®)Certified Scrum Developer (CSD®)Advanced Certified Scrum Developer (ACSD®)
"Learn Scrum and Agile Software Development from an actual software developer. Abid has been developing real software products for over 26 years, from inception to design, coding, testing and maintaining legacy systems. Abid holds a Bachelor's degree in Education and a Bachelor's degree in Mechatronics Engineering. As a professional teacher and engineer you an count on an experience which is both immersive and relevant to todays workplace challenges."
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Experience: 25+ Years
Vivek Angiras, CST
Certified Scrum Master (CSM®)Certified Scrum Product Owner (CSPO®)Certified Scrum Developer (CSD®)Advanced Certified Scrum Developer (ACSD®)Advanced Certified Scrum Product Owner (ACSPO®)
Vivek Angiras is an Agile coach and trainer. He is a Certified Scrum Trainer (CST) who started his career in scientific research more than a decade ago. Vivek is a co-founder of SimpliAxis Inc.
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Experience: 15+ Years
Bill Li
CSM, CSPO and A-CSM
Bill Li, CST (Certified Scrum Trainer) and Agile Coach, based out in Shanghai & Vancouver, and active in China, Asia and Canada, Managing Principal of UPerform Consulting Group. With over 25 years of cross-functional experiences in IT and consulting sectors, Bill is among the pioneers who promoted Scrum and Agile since 2007 in Asia, and is active contributor and speaker at agile community, including major Scrum and Agile conferences. Bill enjoys developing people and organizations through high quality Scrum and Agile training, coaching and consulting services. His passion lies in helping clients’ product development organizations and teams to become more effective, having less waste and fewer impediments in their processes, less pressure, higher enjoyment, and producing better product and services, in an open, transparent, creative, and self-organized environment. Bill translated Agile Project Management with Scrum by Ken Schwaber into simplified Chinese and published it in 2007. He also co-translated Ken's next book on Scrum & Enterprise and Mike Cohn’s User Stories Applied, together with other 2 titles in Project Management area. Bill is MBA from Schulich School of Business, York University, and Bachelor of Engineering from South China University of Technology. He lives in Shanghai, China and seasonally in North Vancouver, BC, Canada.
Read More
Experience: 23+ Years

Aakash Srinivasan, CST
Certified Scrum Master (CSM®), Certified Scrum Product Owner (CSPO®)
15+ Years of experience
Aakash Srinivasan is an experienced Agile transformation leader and a co-founder of SimpliAxis Inc., an Agile training and coaching service company (www.simpliaxis.com) based in Seattle, Washington.
Linkedin Profile
1/6
Michel Goldenberg, CST
Certified Scrum Master (CSM®), Advanced Certified Scrum Master (ACSM®)
21+ Years of experience
Michel Started working with Agile in 2001 when he first used eXtreme Programming as a team member in a very complex project in Brazil, since that project Michel decided to focus his career in coaching and training in Agile. Some people like to call him a nomad because he is always working world wide and moving from country to country to always find the most challenging market so he can always improve in Agile by helping people learn and apply it. During his journey Michel became Certified Scrum Trainer (2009), a TAC member (2017) and Path to CSP educator (2019), and now his main focus is to deliver Certified Training under Scrum Alliance brand.
Linkedin Profile
2/6
Raj Kasturi, CST
CSM
28+ Years of experience
Raj is an experienced Scrum Trainer, Scrum Master, Agile Coach helping organizations transition to Scrum
Linkedin Profile
3/6
Abid Quereshi, CST
Certified Scrum Master (CSM®), Advanced Certified Scrum Master (ACSM®)
25+ Years of experience
"Learn Scrum and Agile Software Development from an actual software developer. Abid has been developing real software products for over 26 years, from inception to design, coding, testing and maintaining legacy systems. Abid holds a Bachelor's degree in Education and a Bachelor's degree in Mechatronics Engineering. As a professional teacher and engineer you an count on an experience which is both immersive and relevant to todays workplace challenges."
Linkedin Profile
4/6
Vivek Angiras, CST
Certified Scrum Master (CSM®), Certified Scrum Product Owner (CSPO®)
15+ Years of experience
Vivek Angiras is an Agile coach and trainer. He is a Certified Scrum Trainer (CST) who started his career in scientific research more than a decade ago. Vivek is a co-founder of SimpliAxis Inc.
Linkedin Profile
5/6
Bill Li
CSM, CSPO and A-CSM
23+ Years of experience
Bill Li, CST (Certified Scrum Trainer) and Agile Coach, based out in Shanghai & Vancouver, and active in China, Asia and Canada, Managing Principal of UPerform Consulting Group. With over 25 years of cross-functional experiences in IT and consulting sectors, Bill is among the pioneers who promoted Scrum and Agile since 2007 in Asia, and is active contributor and speaker at agile community, including major Scrum and Agile conferences. Bill enjoys developing people and organizations through high quality Scrum and Agile training, coaching and consulting services. His passion lies in helping clients’ product development organizations and teams to become more effective, having less waste and fewer impediments in their processes, less pressure, higher enjoyment, and producing better product and services, in an open, transparent, creative, and self-organized environment. Bill translated Agile Project Management with Scrum by Ken Schwaber into simplified Chinese and published it in 2007. He also co-translated Ken's next book on Scrum & Enterprise and Mike Cohn’s User Stories Applied, together with other 2 titles in Project Management area. Bill is MBA from Schulich School of Business, York University, and Bachelor of Engineering from South China University of Technology. He lives in Shanghai, China and seasonally in North Vancouver, BC, Canada.
Linkedin Profile
6/6

SERVICE Certification COURSE For Corporates

Why SimpliAxis Is The First Choice For Corporates?

Simpliaxis provides In person and live virtual instructor- led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards

The tool-based learning, guiding, tracking, and grading Customized curriculum as per the team's and company's needs.
Customized curriculum as per the team's and company's needs
A pool of consultants catering to the work experience across industries.
Flexibility in learning- Online, Offline, and Self paced learning
The global presence and can train the teams across the geographies.

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Agile Courses FAQs

Frequently Asked Questions

1. Will I receive a certification after completing the Service Course?

Yes, most Service Courses provide a certificate upon successful completion, which can enhance your professional profile.

2. Can this course be provided and completed online?

Many institutions offer online Service Courses like Simplixis, making it easy to access training without disrupting your work schedule.

3. What are the benefits of Service Course Certification?

Participants gain skills in handling customer expectations, fixing issues effectively, and improving client satisfaction, which are valuable for career growth in service roles.

4. Who should enrol in a Service Course?

This technique is ideal for professionals in customer service, hospitality, healthcare, retail, and other service-based industries looking to enhance their customer interaction skills.

5. What topics are covered in a Service Course?

A Service Course typically covers customer service principles, service design, client relationship management, and practical communication skills for delivering exceptional service experiences.

1. Is there a preferred currency for payment, especially for international students?

While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

2. Can payments be made online through your website, or do I need to visit a physical location?

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

3. Do you offer any discounts or promotions for early payment?

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

4. Can I pay for the course in installments, or is full payment required upfront?

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

5. Will I get a refund if I cancel my enrollment?

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

6. Where will I get my payment receipt?

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

7. Is there any transaction or processing fee?

No, there is no transaction processing fee.

8. What cards do you accept?

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

9. What payment options are available?

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.

1. What are the different modes of Training available for Simpliaxis courses?

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

2. If I want to know more about Training, whom should I connect with?

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

3. Is there any option to complete the Training in the native language if a participant chooses to?

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

4. Can I receive personalized Training at my convenience?

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

5. Where do I find the upcoming schedules of my course?

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

6. After enrollment, can I change the date of my training class?

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

7. What if I miss a class? Are there any money back options?

No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

8. Do I get any certificate upon completion of the course?

Yes, you will receive a certificate after successful completion of the training course.

9. How do I enroll in the training course?

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

10. What are the different courses offered by Simpliaxis?

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

11. How much discount will I get if I enroll for the Training?

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.

12. Do you offer online Training?

Yes, For every course, online Training is available.

13. Do you offer corporate Training?

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

14. Who are the instructors of my course?

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

15. Is there any discount available for the Simpliaxis courses?

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

16. Whom do I contact if I have more queries regarding my course?

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

17. Are your courses affordable?

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

18. Why should I choose Simpliaxis?

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

19. What is the object of Simpliaxis?

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

Find out why 1,000+ professionals love SimpliAxis

View All Reviews

I wanted to take a moment to express my sincerest gratitude for your invaluable assistance throughout my journey to complete the Prince2 certification via Simpliaxis Institute.Your support and guidance have truly made a significant difference in my learning experience, and I am deeply appreciative of your efforts. Your patience and dedication have not gone unnoticed, and I am incredibly grateful for your unwavering support. Please accept my heartfelt thanks once again for your generosity and commitment to my success. I am truly fortunate to have had the opportunity to work with someone as supportive as you.
Francis P J
Project Engineer
Kinly
I am thrilled to get certified as a Scrum Product Owner. This training and certification were great to sharpen my skills as a Product Manager and better understanding of how to set a product vision, personas, product roadmap, release planning, backlog refinement, and other Agile and Scrum concepts and techniques.#agile #scrum #planning #cspo #productmanagement #projectmanagement #scrumalliance
Klaus Chen
NOBAL Technologies Inc
Technology Manager
I am excited to share that I am now a Certified Scrum Master. I'd like to say a big thank you to Mário Melo for the intensive 3-day classes on the scrum framework, its use cases and linkage with the Agile methodology values and principles.#scrum #agile #agileprojectmanagement #agilesoftwaredevelopment
Adegbemi Onakoya
Project Manager
KPMG Nigeria
The more you know, the further you can go!Proud to share a happy milestone in my life. I am now a Certified Scrum Product Owner® (CSPO®)
Miad Khezri
Product Owner
The Dufresne Group
Proud to share that I am now officially a Certified ScrumMaster® (CSM®) #csm #certifiedscrummaster .Thank you Manjit Singh and SimpliAxis for the excellent course. Thank you Scrum Alliance.
Rutu Shah
Senior QA Analyst/QA Lead
Tech Mahindra
Happy to share my Certified Scrum Product Owner® certification from SCRUM ALLIANCE®.Big thanks to Aakash Srinivasan for the Informative and Interesting Workshop.Thank you KDR Technology Solutions for the support.
Robin James
Systems Analyst
Department of Mines, Industry Regulation and Safety, Western Australia
We will open the book, its pages are blank. We are going to put words on them ourselves. The book is called Opportunity and its first chapter begins today! - Edith Lovejoy PierceTo be honest, filling the blank pages of the book of life is not an easy task, but as long as you live you have got to keep learning and making moves to improve yourself. Today, I have added another badge as proof that I am a lifelong learner and I am committed to keeping to the status quo. To my exceptional trainer Ram Srinivasan💫thank you for sharing your all in teaching and opening my eyes to the blind spots, the class illustrations were phenomenal and topnotch. Special thanks to SimpliAxis for offering the platform to learn Scrum and provide exceptional CSTs.
Fauziyat Adebanjo
Clinical Research Coordinator
Curebase
SimpliAxis Manjit SinghThank you for the great training on Scrum Master Looking forward to advancing my skills and knowledge
Joanna von Ahrens
Project Specialist
ASM Research

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Disclaimer : Certified Scrum Master(CSM®),Advanced Certified Scrum Master(A-CSM®), Certified Scrum Professional ScrumMaster(CSP-SM®), Certified Scrum Product Owner (CSPO®), Advanced Certified Scrum Product Owner (A-CSPO®), Certified Scrum Professional Product Owner(CSP-PO®), Certified Scrum Developer (CSD®), Certified Scrum Professional(CSP®), Certified Agile Leadership(CAL-I®,CAL-II®), Scrum Education Units(SEU®),Certified Scrum Trainer (CST®),Certified Enterprise Coach(CEC®), and Certified Team Coach(CTC®), are registered trademarks of Scrum Alliance®. SimpliAxis INC is a Registered Education Provider (REP) of Scrum Alliance®.

Profession Scrum Master (PSM-I®, PSM-II®, PSM-III®), Profession Scrum Product Owner (PSPO-I®, PSPO-II®, PSPO-III®), Profession Scrum Developer (PSD-I®), Scaled Professional Scrum(SPS®),Professional Scrum With Kanban(PSK-I®) , Prove your knowledge of Professional Agile Leadership(PAL-I®), Prove your knowledge of Evidence-Based Management™ (PAL-EBM®), Prove Your Scrum with User Experience Knowledge(PSU-I®) and Professional Scrum Trainer(PST®) are registered trademarks of Scrum.org®. SimpliAxis INC is a Professional Training Network member of Scrum.org®.

Certified Business Analysis Professional (CBAP®), Certification of Capability in Business Analysis(CCBA®), Entry Certificate in Business Analysis(ECBA®), Agile Analysis Certification(AAC®), Certification in Business Data Analytics(CBDA®), Certificate in Cybersecurity Analysis(CCA®), Certificate in Product Ownership Analysis(CPOA®) are registered trademarks of International Institute of Business Analysis(IIBA®). SimpliAxis INC is an Premier Level Endorsed Education Provider of IIBA®.

SAFe Agilist Certification (SA®), SAFe Program Consultant Certification (SPC®),SAFe Program Consultant Trainer Certification (SPCT®),SAFe Practitioner Certification(SP®),SAFe Release Train Engineer Certification (RTE®),SAFe Scrum Master Certification (SSM®),SAFe Advanced Scrum Master Certification (SASM®),SAFe DevOps Practitioner Certification(SDP®),Agile Product Manager Certification (APM®),Lean Portfolio Manager Certification (LPM®),Product Owner / Product Manager Certification (POPM®),SAFe Architect Certification (ARCH®),Agile Software Engineer Certification (ASE®) and SAFe Government Practitioner Certification (SGP®), Scaled Agile Framework® and SAFe® are registered trademarks of Scaled Agile, Inc.®. SimpliAxis INC is a Silver Partner of Scaled Agile, Inc®.

DevOps Foundation®, DevOps Leader®, SRE Foundation℠, SRE Practitioner℠, DevSecOps Foundation℠, Continuous Testing Foundation℠, Certified Agile Service Manager®, Continuous Delivery Ecosystem Foundation℠ and Value Stream Management Foundation® are registered trademarks of DevOps Institute. SimpliAxis INC is a Registered Education Partner (REP) of the DevOps Institute (DOI) ®.

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Disclaimer : Certified Scrum Master(CSM®),Advanced Certified Scrum Master(A-CSM®), Certified Scrum Professional ScrumMaster(CSP-SM®), Certified Scrum Product Owner (CSPO®), Advanced Certified Scrum Product Owner (A-CSPO®), Certified Scrum Professional Product Owner(CSP-PO®), Certified Scrum Developer (CSD®), Certified Scrum Professional(CSP®), Certified Agile Leadership(CAL-I®,CAL-II®), Scrum Education Units(SEU®),Certified Scrum Trainer (CST®),Certified Enterprise Coach(CEC®), and Certified Team Coach(CTC®), are registered trademarks of Scrum Alliance®.

Profession Scrum Master (PSM-I®, PSM-II®, PSM-III®), Profession Scrum Product Owner (PSPO-I®, PSPO-II®, PSPO-III®), Profession Scrum Developer (PSD-I®), Scaled Professional Scrum(SPS®),Professional Scrum With Kanban(PSK-I®) , Prove your knowledge of Professional Agile Leadership(PAL-I®), Prove your knowledge of Evidence-Based Management™ (PAL-EBM®), Prove Your Scrum with User Experience Knowledge(PSU-I®) and Professional Scrum Trainer(PST®) are registered trademarks of Scrum.org®. SimpliAxis INC is a Professional Training Network member of Scrum.org®.

Certified Business Analysis Professional (CBAP®), Certification of Capability in Business Analysis(CCBA®), Entry Certificate in Business Analysis(ECBA®), Agile Analysis Certification(AAC®), Certification in Business Data Analytics(CBDA®), Certificate in Cybersecurity Analysis(CCA®), Certificate in Product Ownership Analysis(CPOA®) are registered trademarks of International Institute of Business Analysis(IIBA®). SimpliAxis INC is an Premier Level Endorsed Education Provider of IIBA®.

SAFe Agilist Certification (SA®), SAFe Program Consultant Certification (SPC®),SAFe Program Consultant Trainer Certification (SPCT®),SAFe Practitioner Certification(SP®),SAFe Release Train Engineer Certification (RTE®),SAFe Scrum Master Certification (SSM®),SAFe Advanced Scrum Master Certification (SASM®),SAFe DevOps Practitioner Certification(SDP®),Agile Product Manager Certification (APM®),Lean Portfolio Manager Certification (LPM®),Product Owner / Product Manager Certification (POPM®),SAFe Architect Certification (ARCH®),Agile Software Engineer Certification (ASE®) and SAFe Government Practitioner Certification (SGP®), Scaled Agile Framework® and SAFe® are registered trademarks of Scaled Agile, Inc.®. SimpliAxis INC is a Silver Partner of Scaled Agile, Inc®.

DevOps Foundation®, DevOps Leader®, SRE Foundation℠, SRE Practitioner℠, DevSecOps Foundation℠, Continuous Testing Foundation℠, Certified Agile Service Manager®, Continuous Delivery Ecosystem Foundation℠ and Value Stream Management Foundation® are registered trademarks of DevOps Institute. SimpliAxis INC is a Registered Education Partner (REP) of the DevOps Institute (DOI) ®.

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