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SERVICEITIL 4® Foundation Certification Training
SERVICE ITIL 4® Foundation Certification Training in India

PeopleCert Accredited Training Organisation

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ITIL Foundation Certification Training

ITIL® 4 Certification | ITIL Foundation Training in India

Complete immersive program to master ITIL 4 and ace the Foundation exam

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  • 16-hour live online ITIL Certification Course with experts
  • Earn 16 CPDs with our ITIL 4 Certification & training
  • 200+ mock tests to ace your ITIL Certification exam
  • Life-time access to PeopleCert-approved ITIL Course materials
  • Clear ITIL4 Certification with guided exam prep tips
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SERVICE ITIL 4® Foundation Certification Training in India

PeopleCert Accredited Training Organisation

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ITIL Foundation Certification Training

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5K+ Enrolled

ITIL® 4 Certification | ITIL Foundation Training in India

Complete immersive program to master ITIL 4 and ace the Foundation exam

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  • 16-hour live online ITIL Certification Course with experts
  • Earn 16 CPDs with our ITIL 4 Certification & training
  • 200+ mock tests to ace your ITIL Certification exam
  • Life-time access to PeopleCert-approved ITIL Course materials
  • Clear ITIL4 Certification with guided exam prep tips

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    • 16-hour live online ITIL Certification Course with experts
    • Earn 16 CPDs with our ITIL 4 Certification & training
    • 200+ mock tests to ace your ITIL Certification exam
    • Life-time access to PeopleCert-approved ITIL Course materials
    • Clear ITIL4 Certification with guided exam prep tips
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Course Overview

ITIL Foundation Certification Course Overview in India

ITIL Foundation Training in India builds a strong foundation in modern IT service management practices. This program equips professionals with globally recognized ITIL 4 concepts to streamline processes, enhance service delivery, and create value for customers and businesses.

What is ITIL Foundation Training?

ITIL Foundation Training is an entry-level program that introduces IT service management best practices based on the ITIL 4 framework. It helps professionals understand value delivery, service management principles, key ITIL practices, and modern approaches like Agile and DevOps to improve IT and business performance.

What’s Included in Our ITIL 4 Foundation Certification Training in India?

Our ITIL 4 Foundation program is designed to help you master IT service management concepts and confidently clear your certification exam.

  • 16 hours of live instructor-led training with certified ITIL experts
  • Official PeopleCert-accredited study material and downloadable course resources
  • Exam-focused guidance with practice questions and mock tests
  • Real-world case studies and hands-on exercises to build practical IT service management skills
  • Post-training support & doubt-clearing sessions to ensure complete readiness
  • Globally recognized training completion certificate and guidance to schedule your ITIL exam

What Are the Skills Covered in the ITIL 4 Foundation Course in India?

Gain a strong understanding of ITIL 4 components, practices, and frameworks to effectively manage and deliver high-quality IT services. These are the skills covered in ITIL Certification:

  • ITIL 4 guiding principles
  • Four dimensions of service management
  • ITIL Service Value System (SVS)
  • ITIL Service Value Chain (SVC)
  • Key ITIL management practices
  • Incident Management basics
  • Change Enablement basics
  • Problem Management basics
  • Service Desk fundamentals

What Are the Modes of ITIL 4 Foundation Certification Courses Training in India?

At Simpliaxis, ITIL Foundation training is available in two learning modes:

  1. Live Online Training: Instructor-led virtual sessions with real-time interaction, practical exercises, and exam preparation.

  2. Corporate Training: Customized ITIL programs for teams, delivered online or at your workplace to meet organizational goals and skill needs.

ITIL 4 Foundation Training Highlights

What are the Key Highlights of the ITIL 4 Foundation Course in India?

The ITIL 4 Foundation Course provides learners with a comprehensive understanding of modern IT service management practices aligned with global standards. This course is ideal for professionals seeking to enhance their knowledge of the ITIL framework, improve service delivery, & boost career growth in the ITSM domain. Below are the key highlights of the ITIL 4 Foundation Course:

16-Hours of Live Instructor-Led Sessions

Earn 16 CPDs on Course Completion

Get an Online Subscription to ITIL Publications

Exam fees are included in the Training cost

Earn an eBook and PeopleCert Training Material

Practice Mock Tests & Assessment for the exam

24/7 Simpliaxis support & assistance

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Career upliftment

How to Boost Your Career with an ITIL 4 Foundation Certification Course Online in India?

What are the Learning Outcomes with the ITIL 4 Foundation Certification in India?

The ITIL 4 Foundation Certification helps professionals understand modern IT service management, master the service value chain, and apply key ITIL practices. It builds a value-driven mindset and enhances career opportunities in India’s growing IT service management sector.

  • Understanding Modern IT Service Management: Learn core ITIL 4 concepts, service value system, and four dimensions of service management.
  • Mastering the Service Value Chain: Understand six key activities: plan, improve, engage, design and transition, obtain/build, deliver, and support.
  • Knowledge of 34 ITIL Practices: Gain expertise in essential practices like incident management, problem management, and change enablement.
  • Adopting a Value-Driven Approach: Shift to value-oriented thinking focused on customer experience and stakeholder needs.
  • Career Advancement: Enhance credibility for IT service management roles with better opportunities in India's IT sector.

Unsure about your prep?

ITIL 4 Foundation Practice Test

  • Immediate Results
  • Sample Papers
  • Time-Limited
  • Comprehensive Explanation
  • Previous Exams

Benefits focused on Individuals and corporate

What Are the Benefits of Getting ITIL 4 Certification Course Training in India?

Individuals Benefits
    • Global ITSM Knowledge: Gain a solid basis in the globally accepted IT practice of service management that is in line with ITIL 4.
    • Improved Service Delivery Skill: Find out how to organize your methods for managing issues, incidents & service requests effectively.
    • Career Growth & Recognition: Improve your market value and get yourself a job in IT operation, service desks, and ITSM management.
    • Role Advancement Opportunities: Be able to be qualified for roles that require more expertise, including service manager, change manager and ITIL Consultant.
    • The confidence of IT Operations Management: Develop the capacity to oversee services, coordinate across teams and help achieve the business objectives.
Corporate Benefits
    • Standardized IT Practices: Set up consistent procedures for service delivery within teams, to eliminate mistakes and increase efficiency.
    • Better Service Quality: Provide reliable IT solutions by ensuring better incident management problems, better resolution of issues, and the management of change.
    • Stronger Digital Transformation Support: Empower teams by providing established service policies that align with contemporary business practices & DevOps environments.
    • Cost-optimized IT Operations: Eliminate operational waste, avoid the possibility of service interruptions and decrease the cost of downtime.
    • Skilled ITSM Workforce: Develop internal capabilities to handle IT services and governance, automation and improve customer service.
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Common attendees

Who usually attend ITIL 4 Foundation Training

The ITIL® 4 Foundation Certification Training is ideal for professionals who want to strengthen their understanding of modern IT service management practices and enhance their ability to deliver seamless digital services.

  • IT Managers

  • IT Practitioners

  • IT Project Managers

  • IT Professionals

  • Business Process Owner

  • IT Support Staff

  • Business Managers

  • BUSINESS Analyst

  • Anyone Searching for Higher-level ITIL Certifications

  • Professionals Transitioning from ITIL® 3 to ITIL® 4

Prerequisites for ITIL 4 Foundation certification training

What Are the Prerequisites for ITIL® 4 Foundation Certification in India?

  • No Particular prerequisites or prior qualifications required
  • appropriate for beginners and experienced professionals alike
  • Basic understanding of IT terminology is beneficial

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Exam Format

What is the ITIL 4 Foundation Certification Course exam Pattern in India? star icon

  • Exam Type : Multiple choice questions
  • No of Questions : 40 questions
  • Exam Duration : 60 minutes
  • Passing Score : 65% (26/40 marks required)
  • Type : Closed book
  • Cost : Ranges from USD 995-1699 (included with training fee)

How to get ITIL 4 Foundation Certification in India?

ITIL Certification Process
1

Attend ITIL Foundation Training:

Enroll in the Simpliaxis ITIL Foundation course in India. This training will be provided through online platforms.

2

Prepare for the Exam:

Study the materials thoroughly, paying attention to the fundamental concepts provided by our expert instructors in the ITIL 4 framework.

3

Go Through the Exam:

Once you feel confident in your knowledge, go for the ITIL Foundation exam. Simpliaxis will help you to clear the exam perfectly.

4

Achieve ITIL Certification:

Upon completing the exam with a minimum score of 65%, you will officially become ITIL certified.

Get the ITIL 4 Foundation Certification

ITIL 4 Foundation Certificate

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Curriculum

Course Curriculum

ITIL® 4 Foundation Certification Training in India

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  • About ITIL 4
  • Components of theITIL 4 Framework
  • Benefits of ITIL

  • Service and Service Management
  • Components of Service Value
  • Determine the Value of a Service or Product
  • Stakeholders and Value Creation
  • Products,Services, and Service Offerings
  • Service Relationship

  • Nature, Use, and Interaction of the Guiding Principles
  • Focus on Value
  • Start Where You Are
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • Think and Work Holistically
  • Keep it Simple and Practical
  • Optimize and Automate

  • Organizations and People
  • Information and Technology
  • Partners and Suppliers
  • Value Streams and Processes

  • ITIL Service Value System
  • InterconnectedNature of the Service Value Chain
  • Purpose of Each Value Chain Activity

  • Information Security Management
  • RelationshipManagement
  • Supplier Management
  • IT Asset Management
  • Monitoring andEvent Management
  • Release Management
  • Service Configuration Management
  • Deployment Management
  • Continual Improvement
  • ChangeEnablement
  • IncidentManagement
  • ProblemManagement
  • ServiceRequest Management
  • ServiceDesk
  • ServiceLevel Management
  • ITIL Terms
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What you will learn in this ITIL 4 Foundation workshop

What Are the Learning Objectives of the ITIL 4 Foundation certification in India?

ITIL 4 Concepts & Principles

Understand the fundamental concepts and principles that form the foundation of ITIL 4.

Creating Value with ITSM

Learn how to create value by applying ITSM practices effectively within an organization.

Managing IT Services Agilely

Develop skills for managing IT services in flexible, responsive, and adaptive environments.

ITIL Service Value System (SVS)

Gain an in-depth understanding of the ITIL Service Value System and how its components work together.

Aligning ITSM with Business Goals

Learn to align ITSM practices with overall business objectives to drive organizational success.

Driving Continuous Improvement

Improve the ability to foster continuous improvement and optimize service delivery for better outcomes.

  • 40+ Certification programs made an impact

     

  • Employee retention improved by 45%

  • Work satisfaction and capabilities improved by 30% on an average

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ITIL 4 Foundation Certification Course For Corporates

Why Corporates Opt Us

With learning targeted to your unique team environment, we at SimpliAxis help to resolve your specific issues and meet your specific needs with tailored training methods. We offer corporate training globally to keep Organizations up to date by building the knowledge gap required and make them strive in the competitive world with the right skills according to the industry needs.

  • Preferred by many MNC’s, Startups, and Organizations among all sectors.
  • Trusted by X clients and meet their training needs.
  • Skilled training experts and professionals around the world with good command of the subjects.
  • Delivering tailoring modules for your enterprises by highly qualified experts.
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ITIL 4 Foundation Course FAQs

FAQs on ITIL Foundation Certification Course in India?

ITIL 4 Foundation is an entry-level certification that introduces IT service management principles and the modern ITIL framework for delivering value-driven IT services.

The ITIL certification is ideal for IT professionals, support engineers, service desk staff, project managers, and business analysts. However, anyone interested in enhancing their service delivery skills and pursuing a career in IT service management can benefit from this certification.

There are no formal prerequisites. Basic knowledge of IT environments and processes can be helpful but is not mandatory.

You will learn service value concepts, IT service lifecycle models, service value chain, guiding principles, and modern ITSM practices aligned with Agile, Lean, and DevOps.

Most accredited training programs offer 16 hours of live instructor-led sessions or self-paced learning options depending on schedule preference.

This certification requires conceptual understanding rather than memorization. With official guidance, practice tests, and structured training, it is manageable for beginners.

 ITIL 4 includes multiple levels: Foundation → Specialist/Strategist → Managing Professional → Strategic Leader → Master Level.

Yes, ITIL 4 certifications require renewal every three years, as per PeopleCert’s updated renewal policy.

Common roles include IT Service Desk Analyst, IT Coordinator, Incident/Change Manager, ITSM Analyst, and Service Delivery Executive.

Yes, ITIL training is available via live virtual classes, self-paced e-learning, and corporate training options

ITIL and PMP serve different career goals. ITIL focuses on IT service management and improving service delivery processes, while PMP emphasizes project management across industries.

Yes, ITIL 4 Foundation is ideal for beginners. It requires no prior experience and is designed for fresh graduates, early-career professionals, and individuals transitioning into IT service roles.

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The ITIL Foundation exam contains 40 multiple-choice questions. Each question tests your understanding of core IT service management concepts, practices, and the ITIL® service value system.

To pass the ITIL 4 Foundation exam, you need to score 65% or higher, which means answering at least 26 out of 40 questions correctly.

The ITIL® 4 Foundation exam duration is 60 minutes. This time is sufficient for reviewing and answering all questions if you are familiar with the ITIL concepts. Candidates who prepare well typically complete the exam comfortably within the allotted time.

No, the ITIL® 4 Foundation exam is closed-book, that means you cannot refer to notes, textbooks, or online material during the test. However, thorough Simpliaxis training and practice ensure you feel confident in answering questions without needing external references

Yes. The ITIL® 4 Foundation exam can be taken online through a remote-proctored system, allowing you to complete it from home or office. You will need a stable internet connection, webcam, and valid ID for identity verification during exam monitoring.

You will receive your ITIL® 4 Foundation exam results immediately after completing the test on your screen. An official digital certificate and exam report are generally emailed shortly after, allowing you to quickly validate your credentials for career opportunities.

Yes. You can retake the ITIL® 4 Foundation exam if you do not pass on your first attempt. Many training providers also offer retake support.

Focus on understanding core ITIL® concepts like service value system, guiding principles, service value chain, practices, and four dimensions of service management. Real-world examples, practice assessments, and key terminology mastery are essential for performing confidently during the exam.

To apply for the ITIL® 4 Foundation exam, you must enroll through an accredited training organization like Simpliaxis or purchase the exam voucher directly from PeopleCert. After registration, you will receive login details, scheduling instructions, and exam access.

The ITIL® 4 Foundation exam fee is usually included in the training package when you enroll with accredited providers like Simpliaxis. However, if you choose only the training or purchase the exam voucher separately, the exam cost is charged additionally.
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While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

No, there is no transaction processing fee.

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.
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No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Yes, you will receive a certificate after successful completion of the training course.

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Yes, For every course, online Training is available.

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.
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Find out why 1,000+ professionals love SimpliAxis

Why Choose ITIL® 4 Foundation Certification Course with Simpliaxis in India?

PeopleCert-Accredited ITIL Training Partner

Train with an officially accredited institute trusted by professionals across India for high-quality ITIL® 4 certification preparation.

Expert Trainers With Real-World ITSM Experience

Learn from certified ITIL practitioners who bring practical service-management expertise, industry examples, and hands-on guidance.

Live Training Sessions

complete 16 hours of live online ITIL training with instructor support, collaborative learning, and interactive discussions — not pre-recorded videos.

Official ITIL Materials & Exam-Ready Resources

Gain lifetime access to authorised study guides, practice questions, mock tests, and revision notes to boost your ITIL exam success rate.

Practical Case Studies & Scenario-Based Training

Strengthen your understanding through real IT service scenarios, process simulations, and business-focused exercises.

Flexible Weekend & Weekday Batches

Plan your learning around your schedule with weekday, weekend, and corporate training options designed for working professionals.

Dedicated Learning Support & Post-Training Assistance

Receive continuous support during and after the training, including interview preparation tips and guidance for higher ITIL certification paths.

Proven Track Record With Thousands of Professionals Trained

Join a strong learning community of IT service managers, analysts, and tech leaders who have successfully upskilled with Simpliaxis.

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What Are Job Opportunities for ITIL 4 Foundation Certification in India?

Earning the ITIL 4 Foundation brings new opportunities across IT operations, service management and support functions—from Incident Manager, Service Desk Analyst and Change Coordinator to IT Service Delivery Lead. Employers value certified professionals who align IT services with business goals and can help optimise processes.

What are the prerequisites for the ITIL 4 Foundation Certification Course Training in India?

There are no prior certifications or formal prerequisites required to enroll in the ITIL 4 Foundation training. It’s designed as an entry-level qualification for IT professionals, support staff, business analysts and anyone looking to gain a solid grounding in IT service management.

What Is the Fee for ITIL 4 Foundation course in India?

According to the course details from Simpliaxis, the exam for ITIL 4 Foundation generally ranges from INR 46,000 - INR 55,000. The fee covers live instructor-led sessions, study materials, practice tests & exam fees.

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