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SERVICEITIL 4® Foundation Certification Training
SERVICE ITIL 4® Foundation Certification Training in USA

PeopleCert Accredited Training Organisation

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Online ITIL 4 Foundation Certification Course

ITIL® 4 Foundation Certification Training in the USA

Master ITIL 4 with expert training and mock exams to earn your official certification

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The full amount will be refunded if you are not satisfied with the class within 2 Hours.
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  • Advance your ITSM career with PeopleCert-accredited ITIL® training
  • Ace the ITIL 4 Foundation exam with expert-led USA training
  • Comprehensive ITIL package: course, exam prep, and practice tests
  • Learn ITIL 4 online, anywhere in the USA | Exam fee included
  • Earn 22 PDUs and get ITIL 4 certified in the USA with Simpliaxis
Refer & Earn

Accredited by

ITIL Accreditation Logo 1ITIL Accreditation Logo 2
SERVICE ITIL 4® Foundation Certification Training in USA

PeopleCert Accredited Training Organisation

Refer & Earn

Online ITIL 4 Foundation Certification Course

5.0

5K+ Enrolled

ITIL® 4 Foundation Certification Training in the USA

Master ITIL 4 with expert training and mock exams to earn your official certification

  • Advance your ITSM career with PeopleCert-accredited ITIL® training
  • Ace the ITIL 4 Foundation exam with expert-led USA training
  • Comprehensive ITIL package: course, exam prep, and practice tests
  • Learn ITIL 4 online, anywhere in the USA | Exam fee included
  • Earn 22 PDUs and get ITIL 4 certified in the USA with Simpliaxis

Accredited by

ITIL Accreditation Logo 1ITIL Accreditation Logo 2
Download Brochure
View Schedules
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    • Advance your ITSM career with PeopleCert-accredited ITIL® training
    • Ace the ITIL 4 Foundation exam with expert-led USA training
    • Comprehensive ITIL package: course, exam prep, and practice tests
    • Learn ITIL 4 online, anywhere in the USA | Exam fee included
    • Earn 22 PDUs and get ITIL 4 certified in the USA with Simpliaxis
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Course Overview

Overview of the ITIL® 4 Foundation Certification Course in the USA

The ITIL® 4 Foundation certification training in the USA by Simpliaxis helps professionals gain a strong understanding of IT service management frameworks. This globally recognized credential is intended for IT practitioners who want to understand the ITIL® 4 framework, its Service Value System (SVS), and core principles that drive value, efficiency, and service excellence in modern IT environments. Our interactive, case-study-backed training approach ensures real-world relevance and prepares you to pass the ITIL V4 Foundation certification exam on your first attempt.

What is ITIL® 4 Foundation Certification Course?

The ITIL® 4 Foundation Certification course is a comprehensive training program that introduces professionals to IT service management practices accepted worldwide. The program emphasizes a clear understanding of ITIL principles that support business growth, operational efficiency, and customer satisfaction.

What Is Included in Our ITIL® Foundation Certification in the USA?

Our ITIL Foundation certification training in the USA includes:

  • PeopleCert-accredited training sessions led by certified experts
  • Official ITIL 4 Foundation exam voucher
  • Study materials, eBook, and reference guides
  • live virtual sessions, case studies, mock tests, and quizzes

What Are the Skills Covered in the ITIL® 4 Certification Course in the USA?

The ITIL® 4 Foundation Certification course in the USA helps professionals gain:

  • In-depth knowledge of ITIL key concepts and service management practices
  • Understanding of service value systems and guiding principles
  • Improvement in service delivery and customer experience
  • Process integration and continual improvement
  • Alignment of IT services with organizational strategies

What Are the Modes of ITIL® 4 Foundation Course Training in the USA?

Simpliaxis offers multiple training modes for the ITIL® 4 Foundation course, such as

  • Online Live Training: Interactive virtual sessions with experts
  • Classroom Training: In-person classes across major US cities
  • Corporate Training: Tailored programs for enterprise teams (On demand)
  • Self-Paced Learning: Flexible study option with recorded modules

ITIL 4 Foundation Training Highlights

What Are the Key Highlights of the ITIL® 4 Foundation Training Course in the USA?

The ITIL 4 Foundation training and certification combine practical learning and exam-focused guidance and help professionals with the necessary knowledge to succeed in today's IT-driven business environment. Some of the key features of our ITIL 4 course include:

16-Hours of Live Instructor-Led Sessions

Earn 16 CPDs on Course Completion

Get an Online Subscription to ITIL Publications

Exam Fees are Included in the Training Cost

Earn an eBook and PeopleCert Training Material

Practice Mock Tests & Assessments for the Exam

24/7 Simpliaxis support & assistance

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Career upliftment

Boost Your Career with ITIL 4 Foundation Certification Course in the USA

What are the Learning Outcomes with the ITIL® 4 Foundation Course in the USA?

  • Get a clear understanding of ITIL® 4 principles and their application in modern IT environments across the USA.
  • Develop the ability to align IT services with organizational objectives for improved efficiency and value creation.
  • Learn the ways to identify, design, and manage service value systems effectively within IT operations.
  • Acquire problem-solving and process-improvement skills essential for IT service delivery roles.
  • Understand the impact of ITIL practices on digital transformation and service automation in US organizations.
  • Prepare confidently for the ITIL® 4 Foundation exam and gain a globally recognized IT service management certificate.

Unsure about your prep?

ITIL 4 Foundation Practice Test

  • Immediate Results
  • Sample Papers
  • Time-Limited
  • Comprehensive Explanation
  • Previous Exams

Benefits focused on Individuals and corporate

What Are the Benefits of Getting an ITIL® 4 Foundation Certification Training in the USA?

Individuals Benefits
    • Career Advancement Opportunities: Professionals in the USA with ITIL 4 Certification secure higher-paying IT roles such as IT Service Manager, Project Manager, and Operations Analyst.
    • Improved ITSM Knowledge: ITIL Foundation Course and certification provide a clear understanding of ITIL concepts, guiding principles, and frameworks used across leading US enterprises.
    • Global Recognition and Credibility: The ITIL 4 Certification is internationally recognized and helps candidates to work in global IT environments and gain credibility with top employers.
    • Better Problem-Solving and Process Skills: ITIL 4 certified professionals get the ability to analyze, design, and optimize IT service processes, improve efficiency, and minimize service disruptions.
    • Professional Growth in Modern IT Roles: The ITIL Foundation Course prepares individuals to adapt to changing IT landscapes, including automation, cloud computing, and DevOps practices widely used in the USA.
Corporate Benefits
    • Improved Service Delivery: Organizations with ITIL-trained teams receive more consistent, high-quality IT services, which leads to improved customer satisfaction and reduced downtime.
    • Enhanced Business and IT Alignment: ITIL Certification ensures that IT operations align with business objectives and unlock better strategic decisions and measurable value for US enterprises.
    • Increased Operational Efficiency: ITIL 4 Foundation-certified employees streamline workflows, overcome redundancies, and implement industry best practices to minimize operational costs.
    • Better Risk and Incident Management: By adopting ITIL principles, organizations can predict, manage, and resolve incidents faster, minimizing service disruptions and compliance risks.
    • Stronger Competitive Advantage: US-based organizations receive a strategic edge with ITIL-driven service management, which helps them maintain excellence and agility in a technology-driven market.
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Common attendees

Who usually attend ITIL 4 Foundation Training

Professionals in the USA seeking to elevate their IT service management expertise should opt for the ITIL® 4 Certification Course. The program is suitable for professionals such as

  • IT Project Managers

  • IT Managers

  • IT Project or Team Members

  • Coordinators & Network Operators

  • Business Process Analysts

  • IT Architects

  • Consultants

  • Systems Integrators

  • Help Desk Managers

  • Managed Service Providers

Prerequisites for ITIL 4 Foundation certification training

What Are the Prerequisites for ITIL® 4 Foundation Certification Training in the USA?

No prior experience or qualifications are required to enroll in the Information Technology Infrastructure Library certification. This course is open to:

  • IT professionals new to service management
  • Professionals want to demonstrate their understanding of ITIL concepts
  • Business managers, project managers, and team leads interacting with IT services
  • Students or career changers aspiring to enter the IT industry

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Exam Format

What is the ITIL® 4 Foundation Certification Exam Pattern?

  • Exam Format: Multiple-choice questions
  • Duration: 60 Minutes
  • Mode of Exam: Online or Paper-based, closed-book
  • Number of Questions: 40
  • Passing Score: 65% (26 correct answers)
  • Exam Cost: Usually, an Official PeopleCert exam voucher is added to the ITIL Foundation course fee

What is the Process to get ITIL® 4 Foundation Certification in the USA?

ITIL 4 Certification Process
1

Enroll in Training:

Join the Simpliaxis instructor-led virtual ITIL 4 Foundation course in the USA, aligned with PeopleCert and AXELOS standards.

2

Prepare with Certified ITIL® Experts:

Access high-quality course materials, real-life case studies, quizzes, and expert guidance to understand key concepts for the exam.

3

Take the Exam:

Once fully prepared, take the official ITIL Foundation exam.

4

Earn Certification:

Get your ITIL 4 Foundation Certification by scoring at least 65% on the exam, along with a digital certificate from PeopleCert on behalf of AXELOS.

Get the ITIL 4 Foundation Certification

ITIL Foundation Certificate

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Curriculum

Course Curriculum

ITIL® 4 Foundation Certification Training in USA

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  • About ITIL 4
  • Components of theITIL 4 Framework
  • Benefits of ITIL

  • Service and Service Management
  • Components of Service Value
  • Determine the Value of a Service or Product
  • Stakeholders and Value Creation
  • Products,Services, and Service Offerings
  • Service Relationship

  • Nature, Use, and Interaction of the Guiding Principles
  • Focus on Value
  • Start Where You Are
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • Think and Work Holistically
  • Keep it Simple and Practical
  • Optimize and Automate

  • Organizations and People
  • Information and Technology
  • Partners and Suppliers
  • Value Streams and Processes

  • ITIL Service Value System
  • InterconnectedNature of the Service Value Chain
  • Purpose of Each Value Chain Activity

  • Information Security Management
  • RelationshipManagement
  • Supplier Management
  • IT Asset Management
  • Monitoring andEvent Management
  • Release Management
  • Service Configuration Management
  • Deployment Management
  • Continual Improvement
  • ChangeEnablement
  • IncidentManagement
  • ProblemManagement
  • ServiceRequest Management
  • ServiceDesk
  • ServiceLevel Management
  • ITIL Terms
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What you will learn in this ITIL 4 Foundation workshop

What Are the Learning Objectives of the ITIL 4 Foundation Certification Course in the USA?

The ITIL 4 Foundation Course helps candidates build a strong foundation in ITIL principles and understand how to improve service delivery efficiency while aligning IT operations with business goals. Here are some of the key objectives of the training program:

Understand Core ITIL 4 Concepts and Principles

Get a good understanding of ITIL 4 terminology, structure, and guiding principles widely used in US IT service management environments.

Explore the ITIL 4 Service Value System (SVS)

Understand the ways the Service Value System supports value creation, delivery, and continual improvement in modern IT operations.

Apply ITIL Practices in Real IT Environments

Learn about the application of ITIL practices in the day-to-day IT operations for better efficiency, minimized risk, and improved service performance.

Strengthen Business and IT Integration

Align IT processes with organizational objectives and drive stronger business impact and measurable results across organizations in the USA.

Build Continual Improvement and Problem-Solving Skills

Identify and resolve service management challenges while nurturing a culture of continuous improvement within IT teams.

Develop Readiness for Advanced ITIL Certifications

Build a strong foundation for advancing to higher-level ITIL certifications, such as ITIL 4 Managing Professional and Strategic Leader.

  • 40+ Certification programs made an impact

     

  • Employee retention improved by 45%

  • Work satisfaction and capabilities improved by 30% on an average

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ITIL 4 Foundation Certification Course For Corporates

Why Simpliaxis for Corporates?

Simpliaxis provides In person and live virtual instructor- led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards

  • The tool-based learning, guiding, tracking, and grading.
  • Customized curriculum as per the team's and company's needs.
  • A pool of consultants catering to the work experience across industries.
  • Flexibility in learning- Online, Offline, and Self paced learning.
  • The global presence and can train the teams across the geographies.
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ITIL 4 Foundation Course FAQs

FAQs on ITIL® 4 Foundation Certification Training

A globally recognized credential from Axelos/PeopleCert, ITIL 4 Foundation introduces modern IT Service Management (ITSM) best practices, the Service Value System (SVS), and value-driven operating models.

The ITIL Foundation course in the USA is ideal for IT support staff, service desks, IT managers, business analysts, DevOps/Agile teams, and anyone looking to improve IT service delivery.

You’ll master ITIL fundamentals, 7 guiding principles, 4 dimensions, 34 practices, and the Service Value Chain, and you’ll learn how to align IT with business goals.

Our Accredited Training Organization™ delivers 16 hours over 2 days via live virtual or in-person classes, featuring interactive workshops and real-world case studies.

Our comprehensive curriculum includes 16 hours of expert-led live learning (virtual or classroom), official PeopleCert study materials, an eBook, unlimited mock exams, quizzes, and an exam voucher—all bundled for your success.

Yes. Simpliaxis provides official PeopleCert training materials, unlimited mock exams, e-book guides, and covers your first ITIL exam voucher.

ITIL® 4 Foundation is valid for 3 years. Renewal can be achieved through CPD credits or re-examination.

Certified professionals earn higher salaries (avg. $98K in the US), improve job prospects in ITSM, and gain a strong foundation for advanced ITIL roles.

Companies with ITIL-certified staff see improved IT process efficiency, reduced downtime, stronger alignment with business objectives, and enhanced service performance.

As a certified ATO, our training includes accredited materials, instructor-led sessions, bundled exam vouchers, exam passing support, and live US-friendly scheduling.

The ITIL® 4 Foundation Certification is a comprehensive training program that introduces professionals in the USA to key IT service management concepts. It focuses on aligning IT services with business requirements, improving efficiency, and customer satisfaction.

Professionals must complete accredited ITIL 4 Foundation training and pass the official exam to earn the certificate in the USA.

There are no formal prerequisites for the ITIL 4 Foundation Certification in the USA. It is ideal for beginners and IT professionals who want to understand the ins and outs of IT service management. Also, a basic knowledge of IT terminology and processes can help participants grasp ITIL concepts more effectively during training and examination.

The ITIL 4 Foundation Certification exam fee in the USA typically ranges from $300 to $500, depending on the course offerings. The cost of ITIL 4 Foundation training may also vary depending on the program format, such as self-paced online learning, instructor-led courses, or classroom training.

Yes. The ITIL 4 Foundation Certification is highly valued in the USA for professionals in IT service management, project management, and operations. It helps them improve their career prospects. increase earning potential, and get a good understanding of IT governance best practices and digital service delivery.

The certification for ITIL 4 Foundation is valid for three years from the date of issuance. Candidates can renew their ITIL 4 Foundation credential in the following ways:

  • Accumulating 60 Continuing Professional Development (CPD) points (20 per year)
  • Retaking the ITIL 4 Foundation exam
  • Earning another advanced-level ITIL 4 certification

The ITIL 4 Foundation certification is ideal for IT professionals, service desk managers, support engineers, business analysts, project managers, and anyone involved in delivering or managing IT-enabled services. It offers a good grounding in IT service management best practices aligned with global standards.

IT service desk professionals gain a structured understanding of service operations and incident management through ITIL Foundation. It allows them to manage service requests efficiently, improve response times, and improve user satisfaction through standardized processes and continuous improvement practices.

Yes, ITIL 4 Foundation is ideal for non-technical professionals such as business managers, consultants, and process owners who want to understand how IT supports business goals. It builds awareness of IT governance, service management, and collaboration between IT and business functions.

The ITIL Foundation certification opens doors to roles such as IT service manager, change manager, and process analyst. It improves employability, earning potential, and credibility in IT service management.
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The cost for the ITIL 4 Foundation Certification exam generally ranges from $150 to $300. The exam has multiple-choice questions to be answered.

The ITIL 4 Foundation exam is in a multiple-choice format that consists of 40 different questions. This is a closed-book exam that has a duration of 60 minutes. Each question consists of four choices, each of which is the correct answer. It is possible to take the test on the internet or in person by a recognized training institution or a certification body.

In order to successfully pass the ITIL 4 Foundation exam, you must score more than 65%; that is, you must be able to answer a minimum of 26 out of 40 questions in the exam.

It is possible to take this ITIL 4 Foundation exam by signing up for a training program with an approved provider or buying the exam voucher through an organization that certifies, for example, PeopleCert.

The ITIL Foundation certification exam consists of 40 multiple-choice questions that must be completed in 60 minutes. It is a closed-book exam, so they should not expect any outside assistance.

Candidates need at least 65% to pass the ITIL 4 Foundation exam, meaning they must answer 26 out of 40 questions correctly. The exam evaluates conceptual understanding instead of memorization and focuses on real-world applications of ITIL principles in IT service management environments.

Candidates should study the ITIL core concepts, guiding principles, and service value system to pass the ITIL 4 Foundation certification exam. Also, using accredited training materials and practice tests, and focusing on understanding key terminology rather than memorizing definitions, benefits them more.

Usually, it takes one or two weeks to prepare for the ITIL 4 Foundation exam, depending on prior IT experience. Also, regular study sessions, online practice tests, and instructor-led training courses help professionals improve their understanding of ITIL frameworks, service management practices, and value-creation processes.

The ITIL 4 Foundation exam is moderately challenging for most candidates. It demands a good understanding of ITIL concepts, frameworks, and terminology. Therefore, with proper study materials and accredited training, most participants get a way to achieve a passing score of 65% or higher on their first attempt.

Yes, you can retake the ITIL Foundation exam even after an unsuccessful attempt. There's no limit on the number of retakes, but you have to pay the exam fee each time. The cost of retaking the ITIL 4 Foundation exam varies according to the training provider. Certain training companies may provide complimentary retakes with the packages they offer.
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While we accept payments in various currencies, we recommend using the currency from where you want to attend the course.

Payments can be made conveniently through our secure online payment portal on our website. We do not require visiting a physical location for payment.

Yes, we offer discounts and promotions for early payments or certain corporate Training. Keep an eye on our website or contact us to get exciting offers.

You have the flexibility to pay for the course either in full upfront or in installments, depending on your preference. To know more details about it contact us.

No, refund is not possible. You can reschedule your course. To know more about refunds, visit our Refund Policy.

Upon successful completion of payment, you will receive a confirmation email of your payment along with payment invoices.

No, there is no transaction processing fee.

We accept payments from VISA, Master, Maestro, AMEX, and Discover.

All types of payment methods are available. You can pay Online through Credit Cards, Debit Cards and Net Banking, Direct Bank Transfer/Wire Transfer/Wallet to our account and many more.Other payment options available are stripe, Splitit, PayPal for US & CA regions.
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No, you won't get your money back. But, as per your convenience, we can reschedule your training without any extra charges.

If you want to know more about the course you can connect us in mail hello@simpliaxis.com or you can call us.

English is the preferred language for training delivery. For corporate Training, any language other than English will have to be requested as a custom service. However, this will be subject to additional costs and the availability of a native language trainer. Please note that only official languages will be considered for this request.

Yes, we’ll be posting multiple schedules every week for all the courses. Based on your convenience, you can select the training schedule. Also, we’ve E-Learning programs for popular courses, you can enroll and watch the training modules whenever you want.

Select the course of your interest from the website and view all the upcoming workshop schedules. You can select your course from the website https://www.simpliaxis.com/

Yes, you can change the date, but you have to inform it 3-4 days before the Scheduled date.

Yes, you will receive a certificate after successful completion of the training course.

Choose the course of your interest, schedule it at your convenience from our upcoming schedule list, and register for the training by submitting your details. Proceed to make a payment and you will receive a confirmation email of your course enrolment. Or you can connect our career advisors to consult & choose your course.

At Simpliaxis we provide training for courses of all the in-demand technologies. One can choose a course from Project Management, Agile, IT, DevOps, Business, IT Service Management, Quality Management, etc based on their choice of interest. To know more, please visit https://www.simpliaxis.com/

We provide different modes of Training: virtual Online Training, Live Virtual Training, Corporate Training & also E-learning.

Yes, For every course, online Training is available.

Yes, we do provide corporate Training. We customize Training based on our clients' needs.

All our trainers are highly qualified and certified, having numerous years of experience in the training industry. You can choose your instructors for your course.

Yes, we do provide discounts on multiple courses. Please visit the schedules page to view the available discounts.

You can reach out to our experienced career counselor
or email us on support@simpliaxis.com
or contact any of our phone numbers
or you can chat with us anytime
or visit our contact us page https://www.simpliaxis.com/contact-us

Yes, course fees for all technologies are affordable. Along with that, we do provide discounts on various courses.

Simpliaxis offers personalized corporate training programs designed for enterprise teams seeking to refine their employees' skills in various job processes or roles, whether through in-person sessions or live virtual instruction. Led by our skilled and certified trainers, these certification programs not only elevate learning curves but also empower teams to effectively apply their newfound skills to meet industry benchmarks. With over 40 certification programs available, the impact is profound, evident in a remarkable 45% improvement in employee retention rates. On average, there's been a notable 30% enhancement in both work satisfaction and capabilities, showcasing the tangible benefits of our training initiatives.

To provide high-quality training and help our professional participants & clients to build a high-performing workforce.

It totally depends upon the course. Please check our website regularly for new offers and discounts throughout the year. You can also chat with one of our career consultants to see if any discounts are available.
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Find out why 1,000+ professionals love SimpliAxis

Why Choose ITIL 4 Foundation Certification Training in the USA with Simpliaxis?

PeopleCert-Accredited ITIL® Training Provider

Simpliaxis is an authorized PeopleCert training partner in the USA and ensures a globally recognized ITIL® 4 Foundation certification.

Experienced ITIL-Certified Instructors

Learn from certified trainers with years of real-world IT service management experience who deliver practical insights aligned with USA-based enterprise environments.

Flexible Learning Options

Get multiple training modes, such as online live sessions, classroom learning, and corporate batches, that fit your work schedule

Comprehensive Learning Resources

Get access to official study guides, eBooks, practice tests, and mock exams to strengthen your preparation for the ITIL Foundation exam.

Practical Case Studies and Scenarios

Get hands-on understanding through real-world ITIL case studies that reflect the challenges and practices of organizations in the USA.

Official ITIL Exam Voucher Included

All ITIL® 4 Foundation courses by Simpliaxis include the official PeopleCert exam voucher, which helps candidates save additional registration costs.

Competitive Pricing with Quality Assurance

Receive one of the best-value ITIL® Foundation certification training programs in the USA that ensures both affordability and premium instruction quality.

Dedicated Post-Training Support

Receive continuous guidance after course completion, such as career advice and access to resources for advancing to higher-level ITIL certifications.

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What Are Job Opportunities for Certified ITIL®4 Foundation Professionals in the USA?

Professionals with ITIL® 4 Foundation certification in the USA usually pursue roles such as IT Service Desk Analyst, Service Delivery Manager, IT Project Manager, and Change Management Specialist. They are actively preferred for IT service management, operations, and process optimization roles.

What Certifications Are Required for the ITIL® 4 Foundation Training Course in the USA?

No prior certifications are required for enrolling in the ITIL® 4 Foundation Course in the USA. It is an entry-level qualification and suitable for IT professionals, service desk staff, and managers. Candidates need only a basic understanding of IT operations and service management concepts to start their ITIL 4 learning journey.

What Is the Fee for ITIL® 4 Foundation Certification Training in the USA?

The ITIL® Certification Cost in the USA typically ranges from $900 to $1,500, depending on the course offering and format. This cost typically includes training sessions, official exam vouchers, study materials, and practice tests. 

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